How to create email automation for failed and canceled orders?
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I’ve been working on setting up email automation for abandoned carts with Brevo but now I’m looking to expand this automation to include failed and cancelled orders, but I’m not quite sure how to go about it.
I already know that the status for a completed order is “order_completed,” but I’m stumped on what the status is for a failed order. Can someone shed some light on this for me?
Thanks in advance for your help! ??
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