how to create multiple instructors and change user registration type?

  • Resolved andersongodoy

    (@andersongodoy)


    5 years, 9 months ago

    On the wp admin panel I can not create a new instructor or change the user type. The only instructor appears how admin. Can you help me? thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @andersongodoy

    Hope you are doing well!

    I’ve tested the issue on my end and I could add a new Instructor to a course when editing it on Step 3.

    It looks like there is a conflict with another plugin or theme. Please run a quick check:

    Deactivate all other plugins, besides the CoursePress and try to add an instructor to the course ( user needs to be registered on your site already). If everything is well, activate one plugin at a time to find the one that causes this.

    Follow the steps from the flowchart:
    https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    Please make sure to have site’s backup before running this test. If possible please do this test on a staging site.

    Let us know how it went!

    Kind regards,
    Nastia

    Thread Starter andersongodoy

    (@andersongodoy)

    Perfect Nastia,

    Tnks so much.

    Anderson

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @andersongodoy,

    hope you’re doing well today! ??

    We didn’t hear back from you for a while, so I’m marking this topic as resolved.
    Feel free to post back any updates and we can carry on troubleshooting.

    Thank you,
    Dimitris

Viewing 3 replies - 1 through 3 (of 3 total)
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