How To Customize Payment Status Pages

  • Resolved may

    (@mcp2019)


    2 years, 4 months ago

    Hi,

    After a payment method is selected on the (Woocommerce) checkout page, you are redirected to a thank you page after the payment is successful.

    But what about the other payment statuses?

    I see in testing mode when the payment status “Open” is selected, you are redirected to the thank you page, where the message “We have not received a definite payment status. You will receive an email as soon as we receive a confirmation of the bank/merchant.” sits somewhere after the Order Details table. If the customer were to have this payment status, he would first see that the order has been successful because that’s my default thank you page and below that would be the message I mentioned.

    Is there any way to customize how the page is displayed per payment status? Are there (like Woocommerce Thank you Page components) default status pages that you can customize?

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @mcp2019,

    The ‘thank-you’ page after the payment is always the same one. Depending on the status returned by the payment provider and therefore the corresponding order status, different messages may be displayed to the user with different messages.
    These messages can be customized through the plugin translation files to better match the rest of your page’s wording.

    Kind regards,
    Niklas

    Thread Starter may

    (@mcp2019)

    Hi @niklasinpsyde,

    Thanks for your message.

    I see. May I ask where are the plugin’s translation files located?

    Best regards,
    May

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @mcp2019,

    The plugin ships with the translations for NL, DE, ES, FR & IT, and these are located in the plugin directory: wp-content/plugins/mollie-payments-for-woocommerce/languages
    Translations for other languages are available here: https://translate.www.ads-software.com/projects/wp-plugins/mollie-payments-for-woocommerce/

    The easiest way to customize the string translations (and then also save them somewhere where they are not reset by plugin updates) would be by using the Loco Translate plugin. This is the most popular plugin for string translations.

    Kind regards,
    Niklas

    Thread Starter may

    (@mcp2019)

    Hi @niklasinpsyde,

    Thanks for your info!

    I will look into it and take some time to customize the messages on the thank you page.

    Have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘How To Customize Payment Status Pages’ is closed to new replies.