How to customize the HTML email template?

Hello there @archonic08

Forminator doesn’t add custom stylings into emails. Unless you are using another plugin that could affect that, can you check the Text editor in the email body you are testing, to see if there is any CSS?
In this example I manually added a div with a background style:

View post on imgur.com

If there is nothing suspicious there, please export your form and share it here with us via a service like Dropbox or Pastebin so we can test on our end. Here’s how:
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

Thank you,
Dimitris

Hello @archonic08 ,

We haven’t heard from you for a while now, so it looks like you no longer have questions for us.

Please feel free to re-open this ticket if needed.

kind regards,
Kasia