How to deactivate

Hi there!

The best way to login here:
https://users.freemius.com/login?next=%2Fwebsites

There you can manage your license.

Thanks!

Thanks for the quick reply. Is there some sort of time delay? I have removed the site but the new location is still saying it’s already activated.

Thanks again

Should be instant.

The license was already utilized. If you are trying to move a license from another site, open the Account page under the plugin settings in the admin dashboard, click on deactivate license first, and then try again.

In the freemius dashboard there are no sites showing.

This was a move from staging.domain.com to https://www.domain.com but a new install of WordPress.

https://www.ads-software.com/support/topic/how-to-ask-for-support-2/

done, thanks