How to deactivate PDT with Woocommerce Paypal Payments

  • Resolved johnmuirlaws

    (@johnmuirlaws)


    2 years, 10 months ago

    I would like to add gift cards to my store. I added this plugin but when I activate it I get an error message that says:

    Configuration error detected by PW WooCommerce Gift Cards
    Your PayPal payment gateway is incorrectly configured. You should not have both IPN and PDT enabled. The “IPN Email Notifications” setting is enabled and there is also a “PayPal Identity Token” (PDT) value set. PayPal is reaching back to your site twice to confirm the payment. This causes things to happen twice including email notifications, stock reduction, and gift card generation. Go to WooCommerce -> Settings -> Payments -> PayPal and either clear the value from the “PayPal Identity Token” field or disable the “IPN Email Notifications” setting.

    I am using Woocommerce Paypal Payments as my gateway. I can not find a way to turn off the Paypal identity token within woocommerce. I go to WooCommerce -> Settings -> Payments -> PayPal Checkout or Paypal card processing but neither has an option to clear a Paypal identity token (which I am guessing would deactivate the PDT). I tried turning off PDT on the Paypal end but that had no effect- the error message is still there.

    • This topic was modified 2 years, 10 months ago by johnmuirlaws.
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  • Plugin Author pimwick

    (@pimwick)

    If you are using the newer WooCommerce Paypal Payments gateway plugin you can ignore this warning message. Click the ‘Dismiss’ button and the warning will go away.

    This error happened in an older version of the PayPal payment gateway plugin and we will soon be updating our plugin to make sure that it is still in use before displaying this message.

    I’m marking this thread as resolved since it is a false warning but let us know if you have any further questions about this topic.

Viewing 1 replies (of 1 total)
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