How to deal with 2 service providers?

  • Resolved acurran

    (@acurran)


    11 months, 3 weeks ago

    Can you advise on how to set up Webba Booking for this scenario:

    There are 2 staff (e.g. Christina & Paul ) in the business, each offering multiple services (e.g. counseling, healing, acupuncture). So if a customer books a time slot for a massage with Christina, that same time slot is still available to be booked for a service with Paul, but obviously cannot be booked for another service with Christina.

    I did notice you have a similar scenario in the ‘Consulting & Coaching website‘ demo use case. There you have 3 therapists. I tested it and I booked out a slot with Lauren Spencer. I went back in to book another session with Lauren Spencer and the time-slot I booked previously was unavailable – this is exactly what I would expect. However, I went in to book a session with Marcus Hudgings and that same time-slot was unavailable! This looks like a bug, because Marcus should still be available for booking in that time-slot.

    • This topic was modified 11 months, 3 weeks ago by acurran.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WebbaPlugins

    (@webba-agency)

    Hello,

    I’ll be happy to help you.

    Please, clarify – is it required that customer can choose who provide the service Paul or Chrstina?

    Thread Starter acurran

    (@acurran)

    Yes, the customer should be able to choose Christina or Paul

    Plugin Author WebbaPlugins

    (@webba-agency)

    In this case I’d recommend the following configuration:

    1. Create service category for each service: counseling, healing, acupuncture.
    2. Create service for each pair service-staff. For example ‘counseling by paul’, ‘healing by Paul’, ‘healing by Christina?‘ … etc
    3. On your page use the following shortcode: [webbabooking category_list=yes]
    4. Open SETTING – Booking rules and make sure that Autolock bookings option is disabled.
    5. Open SETTING – Wording / Translation and set the Service label to ‘Select staff’ and Category label to ‘Select service’.

    If you have any questions, please let me know.

    Thread Starter acurran

    (@acurran)

    Thanks I will try that and let you know how it works.

    Thread Starter acurran

    (@acurran)

    I’ve tried it out and this solution works! Thanks so much for your very prompt help. This plugin looks to be a great solution for bookings with fantastic support! I will be giving it *****

    Plugin Author WebbaPlugins

    (@webba-agency)

    Glad I could help. If you have any other question, feel free to create another topic.

Viewing 6 replies - 1 through 6 (of 6 total)
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