How to Delete Data Source from Woocommerce plugin

  • Resolved glennpresents

    (@glennpresents)


    8 months, 4 weeks ago

    I was using the Woocommerce Pinterest plugin to get my data to Pinterest and then it stopped working. I then found an alternate plugin to create my Woocommerce data file for loading into Pinterest. That works fine but I still have the error showing on the original data source created from the Pinterest Woocommerce plugin. I have deactivated and deleted the plugin from woocommerce now but the data source still shows in the Pinterest Business Hub page with the error Needs Attention. On the Pinterest Catalogs page it shows as Inactive and Needs Attention. There is no “-” sign to remove it and it states that “changes to this data file can be made with your Pinterest woocommerce app”. There were no options within the app/plugin to delete the data file. The plugin is now deleted from my woocommerce but the data source still shows on the Pinterest Business Hub page with an error “Needs Attention”. How do I delete it?

    The page I need help with: [log in to see the link]

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  • Plugin Support Feten L. a11n

    (@fetenlakhal)

    Hi there,

    Thanks for contacting us here at Woo.com!

    . The plugin is now deleted from my woocommerce but the data source still shows on the Pinterest Business Hub page with an error “Needs Attention”.?

    If the data source still shows in Pinterest and you are not using the plugin anymore, we suggest contacting Pinterest to ask how to get rid of this information as we’re not familiar with how the platform works.

    I hope this helps and let us know if you’ll have any further questions!

Viewing 1 replies (of 1 total)
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