Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @nriolwp

    Thank you for the support topic, you can disable AMP on the category pages by Logging in as Administrator and going to

    AMP -> Settings -> Supported Templates -> turn off “Serve all templates as AMP”

    then uncheck templates where you want to disable AMP. screenshot

    Hope this helps!

    Thread Starter nriolwp

    (@nriolwp)

    Thanks for the reply,
    yes I could do as suggested here but while click on “Save changes”,I am getting an error as “Something went wrong.
    There has been a critical error on this website.

    Learn more about troubleshooting WordPress.

    Please submit details to our support forum.`”

    hence need help in identifying the issue!!

    Plugin Support Milind More

    (@milindmore22)

    Can you please open Browser Console Tool and check if you see any error, additionally please send your site health info and PHP error log using this form

    Many thanks for submitting your Site Health information. As it looks like you already have the Health Check & Troubleshooting plugin active can you follow the steps below and share whether you’re able to save changes within the AMP plugin?

    1. Login to your site from a Chrome browser incognito window
    2. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    3. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “AMP”
    4. Attempt to make configuration changes with the AMP plugin settings once more

    If you are able to make changes while in troubleshooting mode above this can indicate a plugin or theme conflict. Let me know if this is the case.

    If you’re still unable to make changes please share whether you see any warnings or errors when checking your Site Health status, which can help indicate any overall site issues.

    Thread Starter nriolwp

    (@nriolwp)

    Yes I followed your steps.
    I am still unable to make any changes and my site health shows as follows:-

    Background updates ensure that WordPress can auto-update if a security update is released for the version you are currently using.
    
    Error A plugin has prevented updates by disabling wp_version_check().
    Passed No version control systems were detected.
    Passed Your installation of WordPress doesn't require FTP credentials to perform updates.
    Passed All of your WordPress files are writable.
    Plugin Support Milind More

    (@milindmore22)

    Hello @nriolwp

    Please send us your site health info using this form.

    please follow the instructions mentioned in the form.

    Please Login as admin and goto Tools-> Site Health -> Info (tab)

    Thread Starter nriolwp

    (@nriolwp)

    yes i have already sent the site health Info and the php error log using the form you shared

    Plugin Support Milind More

    (@milindmore22)

    Hello @nriolwp

    Thank you for the site info, As per your PHP Error log your site may have been exhausted memory limit, please add define( 'WP_MEMORY_LIMIT', '256M' ); in your site’s wp-config.php and check if that allows you to save settings.

    Additionally can you please confirm that you have enabled REST API and no plugin is blocking it, Also please make sure that your site does not have any errors in a REST response?

    Are you able to access AMP settings when you are using the troubleshooting mode?

    @nriolwp Checking in here – are you still having trouble?

    Plugin Support Milind More

    (@milindmore22)

    @nriolwp
    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.

Viewing 10 replies - 1 through 10 (of 10 total)
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