• Hello there,

    For every booking that is not completed, for example if the guests select date/time, click book now and then exit from booking screen, a Draft is being created in the database and in the Orders panel. Draft of that kind is useless since users cannot edit it, and I don’t have user details, but the problem is that the Draft automatically blocks the selected time in calendar, and new guests cannot book it. Now I have to go inside Orders page and delete all the Drafts manually to open the calendar for the dates.

    How to get rid of the Draft option for non-completed bookings?

    Thanks a lot, love the plugin so much,
    Marjan

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bookingalgorithms

    (@bookingalgorithms)

    Hello,

    Draft orders are created only at the beginning of the checkout process, remain in this status if the checkout is not completed, and are deleted after some time by cron.
    So it looks like it’s a cron issue on the site.
    To solve the cron issue, you can deactivate the plugin and activate it again.


    Best Regards,
    Booking Algorithms team

    Thread Starter marjandbk

    (@marjandbk)

    That works. Thank you! <3

Viewing 2 replies - 1 through 2 (of 2 total)
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