How to disconnect store or connect to another Omnisend account

  • Resolved MisterR

    (@mister_r)


    6 months, 2 weeks ago

    On the plugin settings page (/wp-admin/admin.php?page=omnisend-woocommerce) it says “Connected to Omnisend”. And there’s no way to disconnect.

    The same on the Omnisend dashboard. We don’t know how to disconnect the WC site and the Omnisend account.

    We tried to delete the REST API key and all related webhooks in the WC settings, but it still says “Connected” and only asks to re-add permissions.

    We actually need to connect the website to another Omnisend account. But first we need to disconnect, right?

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  • Plugin Support omnisendsupport

    (@omnisendsupport)

    Hello there, thank you for reaching out today!

    In order to assist you in a prompt manner with such issue, we kindly ask you to reach out to [email protected]?or opening a support ticket via the in-app chat and our specialized Support Team will take it from there!

    We look forward to hearing from you! Have a lovely day ahead!

Viewing 1 replies (of 1 total)
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