• Resolved wpnitro

    (@wpnitro)


    I am a new VideoPress user and I have discovered that my HD videos are blurry UNLESS I manually change to 1080p. I don’t want website visitors to have to learn how to do this. I found one post that said to add hd=true to the shortcode and that will be come the default. How do you edit the shortcode to do this and will this solve the issue? If not, what do you suggest?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter wpnitro

    (@wpnitro)

    UPDATE: I decided to try the shortcode block in place of the VideoPress block to add videos to posts. That allowed me to add the hd=true parameter and that seems to be one way to get the results I seek. Your comments will be welcomed.

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @wpnitro,

    Thanks for the follow-up and to working out a solution while we get to reply to you trying the?hd=true?attribute to the shortcode when inserting the video into a post or page would be a suggestion, too.

    If I get this right, your videos are in 1080p, but when you upload them in VideoPress, they default to a different size, then they play blurred. Can you tell me the length of these videos? If a VideoPress video is longer than three hours, we don’t encode the 480p,?720p, or?1080p files due to storage space limitations.

    Let me know if that makes sense, and and we’ll take it from there if necessary. Thanks!

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hello @wpnitro,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter wpnitro

    (@wpnitro)

    My videos are all short and sweet, usually not exceeding five minutes. So far, my solution seems to be holding up well. Thank you for your follow-up. I appreciate it.

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    No problems at all, @wpnitro!

    I will mark this thread as solved if that’s okay with you. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

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