• Resolved wpmhweb

    (@wppit)


    I’ve been using the AMP plugin for a long time, but I decided to stop using it. Up on disabling the plugin, I needed to troubleshoot a related problem, but when I went back to enable it, the AMP Settings page now shows the “Something went wrong error” with the “Check your connection and open your browser console to see if there are any error messages” text.
    How to fix it? It was previously working without issues.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @wppit

    AMP plugin may be conflicting with third-party plugins or themes, we will recommend self-debugging using Health Check and Troubleshooting plugin.

    To narrow down further, could you use the Health Check & Troubleshooting plugin and enable its troubleshooting mode. This mode disables active plugins and switches to a default theme safely since it only affects the experience of the logged-in user.

    – Please enable the AMP plugin and let me know if the issue is present.
    – Enabling plugins and your theme one by one in this mode may help pinpoint if something else is involved.
    – Note you can disable troubleshooting mode from the plugins page.

    Hope this helps!

    Plugin Support Milind More

    (@milindmore22)

    @wppit As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
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