How to fix JetPack sync cron failed run error?

  • Resolved wpmhweb

    (@wppit)


    2 years, 7 months ago

    I’m in the process of testing a transfer of a site to a new server. However, in the new server, the WordPress health dashboard shows a “JetPack_sync_cron failed to run” message. I don’t know if this is normal until I switch the DNS to the new server, or if this is a problem in the new server.

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  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there @wppit,

    The Jetpack sync won’t work as per default settings if your site is still on a staging mode. Sync is meant to work on publicly online and production sites.

    If these are not your case and your site is online and not on stage mode, then we can take a look and see what’s happening- just post your site URL here, or if you want it to remain private, you can also contact us via this contact form:
    Contact Support (make sure to mention this thread!).

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