How to get correct image size?

  • Resolved gleenk

    (@gleenk)


    4 years, 9 months ago

    Hi guys, i noticed that optimole replace cropped image (for example a square-cropped one) with full-sized that have different ratio. I need to preserve ratio of cropped ones. Is it possible to do that?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author optimole

    (@optimole)

    Hi @gleenk,

    Can you share with me the link to the wrongly cropped image?

    I would be happy to check

    Thread Starter gleenk

    (@gleenk)

    Look the footer here: https://staging.mosaicoadi.com/
    Latest news images are shown in full-size (scaled) instead of using my crop. This is a custom theme, and I used the_post_thumbnail(‘custom-preset-name) to show them

    Thread Starter gleenk

    (@gleenk)

    @optimole any news?

    Hello,

    I see that the images are scaled do you have the image crop size defined?
    Eg. add_image_size( ‘my-custom-thumbnail’, 63, 63, TRUE );

    Also is the cropping option active inside Optimole?

    Let us know. Also you can contact us directly via https://optimole.com/#contact and we can provide you with steps to debug this further.

    Thank you!

    Thread Starter gleenk

    (@gleenk)

    of course, i have add_image_size (in fact it works disabling optimole) and set “crop option” inside plugin

    Hello,

    I’ve answered this internally on the support ticket you opened with us.

    The issue is now solved, if you have more questions or require more help, let us know.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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