• Resolved Aircut

    (@aircut)


    i deleted and uninstalled the plugin but it is still showing up on the editor. how to remove it completely?

Viewing 15 replies - 1 through 15 (of 23 total)
  • Hi there – that’s odd. The library loads as an SDK in the Editor Plus plugin, so deactivating it should remove the button.

    Do you have any other Extendify plugins installed on the site? I saw that you posted that you have uninstalled EditorsKit as well.

    Other plugins would be:
    * Gutenberg Forms
    * Block Slider
    * ACF Blocks

    Can you confirm if any of these are installed on the site? If not, we can trouble shoot this with you (either here or you can reach us at [email protected]).

    I’ll also let you know that in the next release (expected next week) we will be providing a filter to remove the library, if you want to continue using other parts of the plugin.

    Thread Starter Aircut

    (@aircut)

    Thank you for your help

    Gutenberg Forms is installed, but the entire Extendify library template is still on including the library button on the top of the editor page, and seen also under settings-plugin menu of the editor

    I wish to keep Gutenberg Forms only
    Thanks

    Makes sense. Gutenberg Forms also provides access to the Extendify library, so as long as it is active, the library button will show up.

    We’ll be adding a filter next week, though, that will allow you to remove the button if it’s not useful to you.

    We’ll follow back up on this thread once it’s released. Thanks for your patience.

    Thread Starter Aircut

    (@aircut)

    Thank you for fast support

    Hi @aircut

    I wanted to let you all know that we have added two options for removing the library button from the editor.

    1) First, if you go to the preferences section of the editor (by clicking the three dots in the upper right corner), you will see an option ‘Disable Extendify’ which will remove the library for whichever user selects it.

    2) Alternatively, you can add the following as a mu-plugin and it will remove the library for all users of the site.

    add_filter('extendifysdk_load_library', '__return_false');

    Let us know if you need anything else!

    Chris

    Thread Starter Aircut

    (@aircut)

    Thank you Chris for following up

    1) First, if you go to the preferences section of the editor (by clicking the three dots in the upper right corner), you will see an option ‘Disable Extendify’ which will remove the library for whichever user selects it.

    done that, under the PLUGINS it looks like extendify plugin was disabled

    add_filter('extendifysdk_load_library', '__return_false');

    done that too

    but the green LIBRARY button is still visible on the editor…..

    Hi @aircut

    There’s a few things that may be at play here. Mind helping us debug here a bit?

    1. My initial thought is that you have another plugin of ours that is using an older version of the library. So changes don’t take effect. Would you mind sharing a list of plugins you have installed? If you have a lot you can share them via a gist file here: https://gist.github.com/

    2. Browser cache? Have you tried doing a hard refresh on the page, or maybe check in an incognito browser? I don’t necessarily think this is the issue, but it’s something to rule out.

    3. Can you confirm where specifically you added the filter? It actually won’t work unless you add it as a mu-plugin in the mu-plugins directory. If you need a hand with that let me know, or this guide looks accurate: https://www.wpdevguides.com/guides/how-to-create-a-mu-plugin-must-use-plugin

    I have a couple more ideas but those are the first things to try out.

    Also, feel free to share any screenshots you think may help.

    Thanks

    Thread Starter Aircut

    (@aircut)

    I can’t think of any plugins I installed besides the extendify library and this form, the only other plugin I have related to Gutenberg functionality is block visibility plugin that i don’t belive is written by you

    Hi,

    It may be coming from a plugin that seems unrelated. I’d be able to identify it immediately from a list.

    If you’ve disabled this plugin and it still shows the library button, then it’s definitely the case.

    Another way to figure it out is to disable all plugins, then confirm the button has disappeared. Then enable your plugins again one by one until the button shows up again.

    Thanks for going through these steps. After we can identify the plugin we can debug that specific situation.

    Thread Starter Aircut

    (@aircut)

    here is the list of all the plugins we use

    https://drive.google.com/file/d/1cRB1jvR_S3pqaVFkePMpSgPZfjaUUt-J/view?usp=sharing

    what do you think ?

    • This reply was modified 3 years, 8 months ago by Aircut.
    Thread Starter Aircut

    (@aircut)

    the button disapears if i disable the Gutenberg Forms

    That appears to be the only one. We made a release yesterday. Did you update to the latest already? That should hopefully fix the issue. I’ll install both now and check if there’s a conflict or something breaking in Gutenberg Forms.

    Thread Starter Aircut

    (@aircut)

    I have Version 2.1.7 installed – the issue is that I can not disable the library. now back to hunt me under the setting menu as well

    Hey @aircut

    One member on the team was able to reproduce this briefly. but it went away after another page refresh. Could you try just doing a browser hard refresh? Then pressing the “Enable Extendify” / “Disable Extendify” button? Even if it says one and not the other, press it a few times back and forth to clear things out a bit.

    Let me know how that works out. Thanks for your patience on this. We rushed this out a bit so there’s still some minor bugs it seems!

    Thread Starter Aircut

    (@aircut)

    @kbat82
    the disable “Enable Extendify” / “Disable Extendify” button is not working. Simple as that. It will do nothing onclick, and if I persist, sometimes the page will get refreshed, the button status will show that it was disabled, the green button stays visible. and as I get the page to refresh again, soft or hard <ctrl><f5>, it is back to square one. Extendify is enabled.

    To eliminate browser issues, I tried it on chrome, edge, and firefox.

Viewing 15 replies - 1 through 15 (of 23 total)
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