How to get support for Charitable

  • Resolved Eric Daams

    (@ericdaams)


    2 years, 7 months ago

    If you have any questions about Charitable or encounter any issues, we would love to help you! The best way to ask for support depends on the type of support request and whether you currently have a license for one of the premium Charitable extensions.

    If you have a support question related to the free core Charitable plugin, you can ask us here in the www.ads-software.com support forum.

    If you have a pre-sales question about any premium Charitable extensions, please get in touch via our Pre-Sales Support page.

    If you have an active license for a Charitable extension, please get in touch via our Priority Support page to have your support query addressed as soon as possible.

    Note: Any support threads here on www.ads-software.com which are related to one of the premium Charitable extensions will be closed due to the www.ads-software.com forum rules, so those should be directed to the Pre-Sales Support page or the Priority Support page.

    • This topic was modified 2 years, 7 months ago by Eric Daams.
    • This topic was modified 2 years, 7 months ago by Eric Daams.
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