How To Hide For Products That Do Not Ship Free

  • Resolved mfghost

    (@mfghost)


    5 months, 4 weeks ago

    I installed the plugin and it works perfectly and looks great but I have one small issue I hope someone can help me with.

    There is one category of items I sell that are excluded from free shipping but the “free shipping” text & animated bar still show when these items are added to the customers cart. Is there any way I can hide the animated bar & text when products from this category are added to the cart? I don’t want the customers to think they are getting free shipping when they are not.

    I have the plugin turned off at the moment to avoid misleading the customers. I love the plugin and want to continue to use it, I just hope there is a fix for this small issue.

    The page I need help with: [log in to see the link]

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  • Plugin Author Marin Matosevic

    (@marinmatosevic)

    Hi,

    Thank you for your positive feedback about our plugin. We’re glad to hear that it has been working well for you overall. ??

    To better assist you with your issue, could you please provide some additional details:

    1. How did you define free shipping? Are you using the regular WooCommerce shipping methods or a third-party plugin?
    2. How did you exclude the category from free shipping? Is it through custom code, a plugin, or another method?
    3. Within our plugin, did you use the Custom Threshold option, or is our plugin configured to automatically detect the free shipping settings?
    Plugin Author Marin Matosevic

    (@marinmatosevic)

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

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