How to integrate mailpoet with Trustpilot Automatic Feedback Service

  • Hi to everyone, can you please help me integrate Trustpilot AFS in mailpoet.

    From trustpilot documentation: https://support.trustpilot.com/hc/en-us/articles/213703667-How-to-use-Automatic-Feedback-Service-

    the only way to do it is by adding a bcc which Mailpoet does not support or to include a dynamic structured data snippet in that trigger email, either in the body of the email like this: 

    <script type="application/json+trustpilot"> {
    "recipientName": "Dynamic placeholder",
    "recipientEmail": "Dynamic placeholder",
    "referenceId": "Dynamic placeholder"
    } </script>

    it’s not clear how to do this.

    Can someone help please

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @ervissh,

    I’m not familiar enough with Trustpilot, but I can tell you it’s not possible to add this snippet in the email content.

    On the other hand, if you have a paid subscription, you could set up an Automation for order status changed (let’s say, to “completed”) and send a notification to Trustpilot if they can give you an email address that can be used as a trigger for the invitation.

    Alternatively, you could already send a follow-up email asking for a review from your customer using the Automation, so you’d not even need Trustpilot for that.

    Thread Starter ervissh

    (@ervissh)

    Thank you for the answer, but right now I cannot afford the premium version unfortunately. There is any other solution to send an email to a user or group of users as Maipoet does by adding the bcc field or the snippet above?

    Thank you again

Viewing 2 replies - 1 through 2 (of 2 total)
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