How to keep the shipping cost the same regardless of the presence of a coupon

  • Resolved Mihai Bocsaru

    (@proitservice)


    3 weeks ago

    Dear Support,

    I’m very happy with your plugin!

    Right now I’ve configured a shipping zone called:

    Shipping Zones > US > Table Rate > Ground

    It would very well and it picks up the value that I’ve assigned for various intervals of the subtotal.

    The only problem that I have is that when a coupon is added to the cart, the discount applies also to the shipping cost, not just to the products (subtotal).

    Is there a way to avoid this from happening?

    Found some solutions using 2 other plugins, but I was wondering if this is possible also with your plugin that I’m already using and I’m quite happy with it.

    Many thanks,
    Mihai Bocsaru

Viewing 1 replies (of 1 total)
  • Plugin Author Alexandru Tapuleasa

    (@talextech)

    Hi,

    Thank you for using Table Rate! ??

    I’m not sure why that is happening though. Table Rate just gives WooCommerce the shipping cost value and after that WooCommerce handles everything else, such as coupons. And according to WooCommerce documentation, coupons should only apply to the cart contents ( https://woocommerce.com/document/coupon-management/#applying-a-coupon ) and I tested that myself with all the coupon Discount types (Percentage, Fixed Card, Fixed Product) and it works as expected (see screenshot https://prnt.sc/txtSskM1wNxk where the 60lei shipping consisting of 50 lei based on weight and 10 lei handling fee is untouched by the coupon).

    Maybe you have some other plugin affecting coupons somehow?

Viewing 1 replies (of 1 total)
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