How to link a previous order to a new account?

  • Resolved giggioman00

    (@giggioman00)


    5 years, 9 months ago

    Basically, I have a customer that made an order by guest.
    Then he made an account, now he want to check his previous order in his account details.
    How can I help him?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Stef

    (@serafinnyc)

    You can go to that order and add their email (now that they’re a customer) to that order and click update. Might take, but I can’t remember.

    • This reply was modified 5 years, 9 months ago by Stef.

    When you enter to the Order in Woocommerce you have an input with list that put “Costumer”.

    I think is searching the costumer there and saving the order it will assign the order to your costumer. No?

    Good luck!

    Thread Starter giggioman00

    (@giggioman00)

    yes, now is working. thank you!

    You’re welcome.

    Can you mark the message as Solved?

    Good luck!

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Closing as the issue is resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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