How to refund past orders after linking Paypal account?

  • Resolved shenkwen

    (@shenkwen)


    2 years, 7 months ago

    I post a question about Paypal refund: https://www.ads-software.com/support/topic/how-can-i-refund-paypal-payment/ and I have a follow-up question.

    Before I link my Paypal account, I did “refund” some orders on my admin panel, and these orders are now marked as “refunded”. Needless to say, they didn’t actually get their refund.

    Now that I’ve linked my Paypal account by providing API information, how should I go ahead and issue refund to these customers?

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