• Resolved steckinsights

    (@steckinsights)


    I may have followed outdated or poor advice by completing the steps outlined in this iThemes Security support post, but after completing the steps I received this message:

    One or more database tables are unavailable. The database may need to be repaired.

    To no avail, I followed the instructions to repair it. I then attempted to restore the database from backup. Only after disabling the “better-wp-security” plugin via FTP was I able to access the admin dashboard and bring the website back up.

    I’d love to keep using iThemes Security on our site, but I’m unsure of how to correctly reinstall or reset iThemes Security, since my database still includes some ITSEC tables. Thoughts? Suggestions?

    Thanks in advance!

    https://www.ads-software.com/plugins/better-wp-security/

Viewing 2 replies - 1 through 2 (of 2 total)
  • To delete\recreate(reset\initialize) the iTSec plugin database metadata add the following line to the wp-config.php file:

    define(‘ITSEC_DEVELOPMENT’, true);

    Then login WP Dashboard and deactivate\activate the iTSec plugin.
    (Do NOT delete the iTSec plugin !)

    Don’t forget to remove the added line in the wp-config.php file afterwards.

    Use the above procedure at your own risk.

    dwinden

    Thread Starter steckinsights

    (@steckinsights)

    Thank you @dwinden. I still had to manually disable the plugin by changing the folder name, but once in was able to log in, I corrected the folder name. Just that alone didn’t solve the problem, but I did delete the plugin using the plugin repository, so that all database tables were removed as well.

    Then, I was able to reinstall the plugin through the repository and manually add in my settings.

    All is well now. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘How to reinstall iThemes Security’ is closed to new replies.