How to remove "register" option for account page

Hey there clairea612,

How are you doing today?

Can you please add more information on how you’ve set registration to private and where exactly are you seeing the registration link (can you also please post link to your site as well) so I can take a look?

Cheers,
Bojan

https://www.agrisk.ca/account-2/ When I am in the membership 2 setting, there is an option to have registration open to the public or not and I have it set as not allowed.
thanks so much

Hey again clairea612,

Account page registration link can be overridden with additional shortcodes. To do that please try adding the following shortcode just below the [ms-membership-account]:

[ms-membership-login register="no"]

Page should look like this in admin https://screencast.com/t/GkOXOlZyQT. This should be the result on front page https://screencast.com/t/Eahf4OPwd1J.

Hope this helps ??

Cheers,
Bojan

Hello, I tried adding the shortcode but it did not get rid of the registration tab. Am I still doing something wrong. I would post a screenshot of my page if I could. Is there any other way to contact you to resolve this issue?

Hey again clairea612,

That’s pretty odd, are you sure you’re adding the shortcode to a correct page? The reason I ask is because I can see this page is named account-2 which implies that there are two account pages?

Alternatively you can do this with CSS too. To do that please try adding the following CSS code in the style.css file of your child theme or if your theme doesn’t have custom CSS tab add it in your site using the following plugin:

https://www.ads-software.com/plugins/simple-custom-css

.page-id-2302 .ms-membership-form-wrapper a:last-child {
    display: none;
}

This CSS is targeting specific page you linked above.

I would post a screenshot of my page if I could. Is there any other way to contact you to resolve this issue?

You can’t attach screenshot on this forum but you can upload your screenshot to sites such as dropbox.com, imgur.com or screencast.com and post the link here. There are handy apps that can do that automatically such as Jing.

As for contacting us we can do that as well but please note that we’re not allowed to ask for WP admin access due to forum rules that you can find here so I don’t believe contacting us directly would make much difference.

Best regards,
Bojan

Hello Bojan,
I have tried both and neither of them are working. Here is the link for screencast https://www.screencast.com/t/RrUwBJKdPIzO even if we could talk on the phone to walk me through as I feel like I am doing something wrong or missing a step.

Hey again clairea612,

Thanks for the screenshot, I believe I know what is the problem here.

If you take a closer look to the URL on your site you’ll see that this is not the same page as the one you’re working at.

Link you pasted https://www.agrisk.ca/account-2/. Page you’re working on the screenshot https://screencast.com/t/ctFu0ccu1A. Can you please check which page you have selected in Membership 2 -> Settings -> General as your Account page and make sure that’s not Account 2 but Account page.

With just that and changes you made with shortcodes register link should be gone.

Please let me know how that goes ??

Cheers,
Bojan

Hello, you were right about the account page I switched them over to the correct account, not account-2, but when I put in the shortcodes the registeration link does not go away. Here is a screenshot
https://www.screencast.com/t/bCNnOojIYRwD

Hey again,

Lets try targeting that specific page with CSS now, the following should work. Please try adding it as described above.

If you’re not using a child theme, easiest way to add it would by by installing plugin I mentioned above, once you do just paste it in Appearance -> Custom CSS:

.page-id-2195 .ms-membership-form-wrapper a:last-child {
    display: none;
}

If the code doesn’t work please keep it added and let me know so I can take a look.

Cheers,
Bojan

Hello,

I still cannot figure out how to remove the register link. could you please email me at [email address moderated – these forums do not provide support via email] so we can have more of a direct contact in order to resolve this issue.

Thanks

Hello clairea612,

Did you add CSS code from previous post in plugin https://www.ads-software.com/plugins/simple-custom-css ? I’ve checked source of that page I cannot see that it was added. If you added it and it was not working could you try instead this one:

#post-2195 .ms-membership-form-wrapper legend + div + div + a {display: none;}

kind regards,
Kasia