How To Remove Stripe Payment Plan

Hello @nobuhlesibusiso ,

I’m sorry about this issue. Would you mind exporting your form for us to check it closer?
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

When it is exported please share it with us using pastebin.com service.

kind regards,
Kasia

Sure thing. Here it is….

{"type":"form","data":{"fields":[{"id":"section-1","element_id":"section-1","form_id":"wrapper-3540-7057","type":"section","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-3540-7057","section_title":"Course Registration And Assessment","cform-section-border-style":"none","section_subtitle":"Contact Details"},{"id":"name-1","element_id":"name-1","form_id":"wrapper-1074-2143","type":"name","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-1074-2143","field_label":"Name","placeholder":"E.g. John Doe","prefix_label":"Prefix","fname_label":"First Name","fname_placeholder":"E.g. John","mname_label":"Middle Name","mname_placeholder":"E.g. Smith","lname_label":"Last Name","lname_placeholder":"E.g. Doe","prefix":"","fname":"true","mname":"","lname":"true","required_message":"Name is required.","prefix_required_message":"Prefix is required.","fname_required_message":"First Name is required.","mname_required_message":"Middle Name is required.","lname_required_message":"Last Name is required.","multiple_name":"true","fname_required":"1"},{"id":"email-1","element_id":"email-1","form_id":"wrapper-7357-8233","type":"email","options":[],"cols":"6","conditions":[],"wrapper_id":"wrapper-7357-8233","validation":"1","placeholder":"E.g. [email protected]","field_label":"Email Address","required":"1","required_message":"Please enter email address","validation_message":"The email address entered was invalid. Please enter valid email address."},{"id":"phone-1","element_id":"phone-1","form_id":"wrapper-7357-8233","type":"phone","options":[],"cols":"6","conditions":[],"wrapper_id":"wrapper-7357-8233","required":"1","limit":"10","limit_type":"characters","validation":"none","field_label":"Phone Number","placeholder":"E.g. +1 300 400 5000","description":""},{"id":"section-2","element_id":"section-2","form_id":"wrapper-4383-7794","type":"section","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-4383-7794","section_title":"Spiritual Assessment","cform-section-border-style":"none","section_subtitle":"Qualified students that are willing to act as a spiritual mentor in this program will receive extra credit for your participation in this course. You will be expected to assist others in your study group who may find themselves struggling spiritually during this course."},{"id":"radio-1","element_id":"radio-1","form_id":"wrapper-2014-7944","type":"radio","options":[{"label":"Yes","value":"Yes","key":"4493-7001"},{"label":"No","value":"No","key":"2980-1429"},{"label":"I'm not sure","value":"I'm-not-sure","limit":"","default":"","key":"9428-9726"}],"cols":"12","conditions":[],"wrapper_id":"wrapper-2014-7944","value_type":"radio","field_label":"Are you a born again Christian?","layout":"vertical","options_bulk_editor":"Yes; Yes; 0\nNo; No; 0\nI'm not sure; I'm-not-sure; 0","required":"1"},{"id":"textarea-1","element_id":"textarea-1","form_id":"wrapper-1405-5512","type":"textarea","options":[],"cols":"12","conditions":[{"element_id":"radio-1","rule":"is","value":"Yes"}],"wrapper_id":"wrapper-1405-5512","input_type":"line","limit_type":"words","field_label":"How do you know that you are born again?","placeholder":"","editor-type":"false","required":"1","limit":"500","condition_action":"show"},{"id":"radio-13","element_id":"radio-13","form_id":"wrapper-8555-2745","type":"radio","options":[{"label":"Yes","value":"Yes","key":"4876-9975"},{"label":"No","value":"No","key":"9681-3748"},{"label":"I don't know","value":"I-don't-know","limit":"","default":"","key":"9530-9377"}],"cols":"12","conditions":[{"element_id":"radio-1","rule":"is","value":"Yes"}],"wrapper_id":"wrapper-8555-2745","value_type":"radio","field_label":"Have you received your prayer language?","layout":"vertical","options_bulk_editor":"Yes; Yes; 0\nNo; No; 0\nI don't know; I-don't-know; 0"},{"id":"textarea-3","element_id":"textarea-3","form_id":"wrapper-7522-5244","type":"textarea","options":[],"cols":"12","conditions":[{"element_id":"radio-13","rule":"is","value":"Yes"}],"wrapper_id":"wrapper-7522-5244","input_type":"line","limit_type":"characters","field_label":"How do you know you have received your prayer language?","placeholder":"","required":"1"},{"id":"textarea-2","element_id":"textarea-2","form_id":"wrapper-5972-8901","type":"textarea","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-5972-8901","input_type":"line","limit_type":"words","field_label":"In your own words, how would you describe the word \"Worship?\" Please refrain from quoting a scripture.","placeholder":"","editor-type":"false","required":"1","limit":"500","formid":"wrapper-9554-5790"},{"id":"radio-2","element_id":"radio-2","form_id":"wrapper-1749-4629","type":"radio","options":[{"label":"Less than 15 minutes","value":"Less-than-15-minutes","key":"4493-7001"},{"label":"More than 15 minutes, but less than 30 minutes","value":"More-than-15-minutes,-but-less-than-30-minutes","key":"2980-1429"},{"label":"More than 30 minutes, but less than 1 hour","value":"More-than-30-minutes,-but-less-than-1-hour","limit":"","default":"","key":"8113-3245"},{"label":"More than an hour","value":"More-than-an-hour","limit":"","default":"","key":"3693-4226"}],"cols":"6","conditions":[],"wrapper_id":"wrapper-1749-4629","value_type":"radio","field_label":"On Average, how much time per day do you spend during personal devotions?","layout":"vertical","formid":"wrapper-6149-6317","options_bulk_editor":"Less than 15 minutes; Less-than-15-minutes; 0\nMore than 15 minutes, but less than 30 minutes; More-than-15-minutes,-but-less-than-30-minutes; 0\nMore than 30 minutes, but less than 1 hour; More-than-30-minutes,-but-less-than-1-hour; 0\nMore than an hour; More-than-an-hour; 0","required":"1"},{"id":"radio-3","element_id":"radio-3","form_id":"wrapper-1749-4629","type":"radio","options":[{"label":"Yes","value":"Yes","key":"4493-7001"},{"label":"No","value":"No","key":"2980-1429"},{"label":"Maybe","value":"Maybe","limit":"","default":"","key":"9428-9726"}],"cols":"6","conditions":[{"element_id":"radio-2","rule":"is","value":"More-than-an-hour"},{"element_id":"radio-2","rule":"is","value":"More-than-30-minutes,-but-less-than-1-hour"}],"wrapper_id":"wrapper-1749-4629","value_type":"radio","field_label":"If asked, would you be willing to act as spiritual \"mentor\" in your assigned study group for extra credit?","layout":"vertical","options_bulk_editor":"Yes; Yes; 0\nNo; No; 0\nMaybe; Maybe; 0","required":"1","formid":"wrapper-5159-3214","condition_rule":"any"},{"id":"section-3","element_id":"section-3","form_id":"wrapper-6457-2626","type":"section","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-6457-2626","section_title":"Technical Assessment","cform-section-border-style":"none","section_subtitle":"Qualified students that are willing to act as technical specialist in this program will receive extra credit for your participation in this course. You will be expected to assist others in your study group who struggle with the technical demands of this course."},{"id":"radio-4","element_id":"radio-4","form_id":"wrapper-8258-5848","type":"radio","options":[{"label":"Yes","value":"Yes","key":"4493-7001"},{"label":"No","value":"No","key":"2980-1429"}],"cols":"6","conditions":[],"wrapper_id":"wrapper-8258-5848","value_type":"radio","field_label":"Do you have a computer?","layout":"vertical","options_bulk_editor":"Yes; Yes; 0\nNo; No; 0","required":"1"},{"id":"radio-5","element_id":"radio-5","form_id":"wrapper-8258-5848","type":"radio","options":[{"label":"I know how to navigate and learn most apps quite easily on my own.","value":"I-know-how-to-navigate-and-learn-most-apps-quite-easily-on-my-own.","key":"4493-7001"},{"label":"I know how to navigate, but I may need help learning new appsfrom time to time.","value":"I-know-how-to-navigate,-but-I-may-need-help-learning-new-appsfrom-time-to-time.","key":"2980-1429"},{"label":"I usually need help learning new apps, but I know how to navigate ok.","value":"I-usually-need-help-learning-new-apps,-but-I-know-how-to-navigate-ok.","limit":"","default":"","key":"5738-2658"},{"label":"I always need help learning new apps and I struggle to navigate.","value":"I-always-need-help-learning-new-apps-and-I-struggle-to-navigate.","limit":"","default":"","key":"6929-2025"},{"label":"I only know how to check emails and google,","value":"I-only-know-how-to-check-emails-and-google,","limit":"","default":"","key":"5082-8170"},{"label":"I know nothing about computers","value":"I-know-nothing-about-computers","limit":"","default":"","key":"2000-6813"}],"cols":"6","conditions":[{"element_id":"radio-4","rule":"is","value":"Yes"}],"wrapper_id":"wrapper-8258-5848","value_type":"radio","field_label":"How proficient would you say you are at working on computers?","layout":"vertical","options_bulk_editor":"I know how to navigate and learn most apps quite easily on my own.; I-know-how-to-navigate-and-learn-most-apps-quite-easily-on-my-own.; 0\nI know how to navigate, but I may need help learning new appsfrom time to time.; I-know-how-to-navigate,-but-I-may-need-help-learning-new-appsfrom-time-to-time.; 0\nI usually need help learning new apps, but I know how to navigate ok.; I-usually-need-help-learning-new-apps,-but-I-know-how-to-navigate-ok.; 0\nI always need help learning new apps and I struggle to navigate.; I-always-need-help-learning-new-apps-and-I-struggle-to-navigate.; 0\nI only know how to check emails and google,; I-only-know-how-to-check-emails-and-google,; 0\nI know nothing about computers; I-know-nothing-about-computers; 0","formid":"wrapper-9698-4703","required":"1","condition_action":"show"},{"id":"radio-6","element_id":"radio-6","form_id":"wrapper-6828-9895","type":"radio","options":[{"label":"Yes","value":"Yes","key":"4493-7001"},{"label":"No","value":"No","key":"2980-1429"}],"cols":"6","conditions":[],"wrapper_id":"wrapper-6828-9895","value_type":"radio","field_label":"Do you have a smart phone?","layout":"vertical","options_bulk_editor":"Yes; Yes; 0\nNo; No; 0","formid":"wrapper-6828-9895","required":"1"},{"id":"radio-7","element_id":"radio-7","form_id":"wrapper-6828-9895","type":"radio","options":[{"label":"I know how to navigate and learn most apps quite easily on my own.","value":"I-know-how-to-navigate-and-learn-most-apps-quite-easily-on-my-own.","key":"4493-7001"},{"label":"I know how to navigate, but I may need help learning new apps from time to time.","value":"I-know-how-to-navigate,-but-I-may-need-help-learning-new-apps-from-time-to-time.","key":"2980-1429"},{"label":"I usually need help learning new apps, but I know how to navigate ok.","value":"I-usually-need-help-learning-new-apps,-but-I-know-how-to-navigate-ok.","limit":"","default":"","key":"2629-1283"},{"label":"I always need help learning new apps, and I struggle to navigate.","value":"I-always-need-help-learning-new-apps,-and-I-struggle-to-navigate.","limit":"","default":"","key":"1172-4892"},{"label":"I only know how to check emails and google,","value":"I-only-know-how-to-check-emails-and-google,","limit":"","default":"","key":"8531-3627"},{"label":"I know nothing about computers","value":"I-know-nothing-about-computers","limit":"","default":"","key":"9779-2470"}],"cols":"6","conditions":[{"element_id":"radio-6","rule":"is","value":"Yes"}],"wrapper_id":"wrapper-6828-9895","value_type":"radio","field_label":"How proficient would you say you are at working on smart phones?","layout":"vertical","options_bulk_editor":"I know how to navigate and learn most apps quite easily on my own.; I-know-how-to-navigate-and-learn-most-apps-quite-easily-on-my-own.; 0\nI know how to navigate, but I may need help learning new apps from time to time.; I-know-how-to-navigate,-but-I-may-need-help-learning-new-apps-from-time-to-time.; 0\nI usually need help learning new apps, but I know how to navigate ok.; I-usually-need-help-learning-new-apps,-but-I-know-how-to-navigate-ok.; 0\nI always need help learning new apps, and I struggle to navigate.; I-always-need-help-learning-new-apps,-and-I-struggle-to-navigate.; 0\nI only know how to check emails and google,; I-only-know-how-to-check-emails-and-google,; 0\nI know nothing about computers; I-know-nothing-about-computers; 0","formid":"wrapper-9360-1879","required":"1","condition_rule":"any","condition_action":"show"},{"id":"radio-8","element_id":"radio-8","form_id":"wrapper-4121-2491","type":"radio","options":[{"label":"Yes","value":"Yes","key":"4493-7001"},{"label":"No","value":"No","key":"2980-1429"},{"label":"Maybe","value":"Maybe","limit":"","default":"","key":"2356-6349"}],"cols":"12","conditions":[{"element_id":"radio-5","rule":"is","value":"I-know-how-to-navigate-and-learn-most-apps-quite-easily-on-my-own."},{"element_id":"radio-7","rule":"is","value":"I-know-how-to-navigate-and-learn-most-apps-quite-easily-on-my-own."}],"wrapper_id":"wrapper-4121-2491","value_type":"radio","field_label":"Would you be willing to act as a Tech Specialist for your assigned study group for extra credit?","layout":"vertical","options_bulk_editor":"Yes; Yes; 0\nNo; No; 0\nMaybe; Maybe; 0","formid":"wrapper-4121-2491","required":"1","condition_rule":"any"},{"id":"section-4","element_id":"section-4","form_id":"wrapper-5405-6109","type":"section","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-5405-6109","section_title":"Facilitation Assessment","cform-section-border-style":"none","section_subtitle":"Qualified students that are willing to act as study group facilitators in this program will receive extra credit for your participation in this course. You will be expected to assist in the facilitation and administration of the study group you are assigned to."},{"id":"radio-9","element_id":"radio-9","form_id":"wrapper-4325-1753","type":"radio","options":[{"label":"I'm an excellent facilitator, and I enjoy doing it.","value":"I'm-an-excellent-facilitator,-and-I-enjoy-doing-it.","key":"4493-7001"},{"label":"I facilitate very well, but I prefer not to facilitate if I don't have to.","value":"I-facilitate-very-well,-but-I-prefer-not-to-facilitate-if-I-don't-have-to.","key":"2980-1429"},{"label":"I'm not a good facilitator.","value":"I'm-not-a-good-facilitator.","limit":"","default":"","key":"1975-9315"}],"cols":"6","conditions":[],"wrapper_id":"wrapper-4325-1753","value_type":"radio","field_label":"How well would you say you are at facilitating small group sessions?","layout":"vertical","options_bulk_editor":"I'm an excellent facilitator, and I enjoy doing it.; I'm-an-excellent-facilitator,-and-I-enjoy-doing-it.; 0\nI facilitate very well, but I prefer not to facilitate if I don't have to.; I-facilitate-very-well,-but-I-prefer-not-to-facilitate-if-I-don't-have-to.; 0\nI'm not a good facilitator.; I'm-not-a-good-facilitator.; 0","required":"1","required_message":"If you selected option 1, would you be willing to act as a Tech Specialist for your assigned study group for extra credit?"},{"id":"radio-10","element_id":"radio-10","form_id":"wrapper-4325-1753","type":"radio","options":[{"label":"Yes","value":"Yes","key":"4493-7001"},{"label":"No","value":"No","key":"2980-1429"},{"label":"Maybe","value":"Maybe","limit":"","default":"","key":"6994-2287"}],"cols":"6","conditions":[{"element_id":"radio-9","rule":"is","value":"I'm-an-excellent-facilitator,-and-I-enjoy-doing-it."}],"wrapper_id":"wrapper-4325-1753","value_type":"radio","field_label":"Would you be willing to act as a Tech Specialist for your assigned study group for extra credit?","layout":"vertical","options_bulk_editor":"Yes; Yes; 0\nNo; No; 0\nMaybe; Maybe; 0","required":"1","required_message":"Please make a selection."},{"id":"section-5","element_id":"section-5","form_id":"wrapper-6243-3547","type":"section","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-6243-3547","section_title":"Payment Details","cform-section-border-style":"none"},{"id":"radio-11","element_id":"radio-11","form_id":"wrapper-5055-8592","type":"radio","options":[{"label":"Cash or Check","value":"Cash-or-Check","key":"4493-7001"},{"label":"Debit/Credit Card","value":"Debit-Credit-Card","limit":"","default":"","key":"6994-2287"}],"cols":"6","conditions":[],"wrapper_id":"wrapper-5055-8592","value_type":"radio","field_label":"Payment Method","layout":"vertical","options_bulk_editor":"Cash or Check; Cash-or-Check; 0\nDebit/Credit Card; Debit-Credit-Card; 0","required":"1","required_message":"Please make a selection.","formid":"wrapper-8814-8889"},{"id":"radio-12","element_id":"radio-12","form_id":"wrapper-5055-8592","type":"radio","options":[{"label":"Sharon Williams","value":"Sharon-Williams","key":"4493-7001"},{"label":"Carla O'neal","value":"Carla-O'neal","key":"2980-1429"},{"label":"Monica O'Neal","value":"Monica-O'Neal","limit":"","default":"","key":"2628-7124"},{"label":"Other","value":"Other","limit":"","default":"","key":"6201-4086"}],"cols":"6","conditions":[{"element_id":"radio-11","rule":"is","value":"Cash-or-Check"}],"wrapper_id":"wrapper-5055-8592","value_type":"radio","field_label":"Select the person who received your payment.","layout":"vertical","options_bulk_editor":"Sharon Williams; Sharon-Williams; 0\nCarla O'neal; Carla-O'neal; 0\nMonica O'Neal; Monica-O'Neal; 0\nOther; Other; 0"},{"id":"text-1","element_id":"text-1","form_id":"wrapper-8861-9479","type":"text","options":[],"cols":"12","conditions":[{"element_id":"radio-12","rule":"is","value":"Other"}],"wrapper_id":"wrapper-8861-9479","input_type":"line","limit_type":"words","field_label":"Enter the name of the person who received your payment.","placeholder":"","required":"1","limit":"5"},{"id":"section-6","element_id":"section-6","form_id":"wrapper-6123-8876","type":"section","options":[],"cols":"12","conditions":[{"element_id":"radio-11","rule":"is","value":"Cash-or-Check"}],"wrapper_id":"wrapper-6123-8876","section_title":"Please Note:","cform-section-border-style":"none","section_subtitle":"Please note that your registration form will not be accepted until payment is made in full."},{"id":"paypal-1","element_id":"paypal-1","form_id":"wrapper-9391-4351","type":"paypal","options":[],"cols":"12","conditions":[{"element_id":"radio-11","rule":"is","value":"Debit-Credit-Card"}],"wrapper_id":"wrapper-9391-4351","mode":"live","currency":"USD","amount_type":"fixed","label":"checkout","color":"gold","shape":"rect","layout":"vertical","tagline":"true","locale":"en_US","debug_mode":"disable","height":"40","amount":"25.00","condition_action":"show","shipping_address":"enable"},{"id":"stripe-1","element_id":"stripe-1","form_id":"wrapper-5879-7495","type":"stripe","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-5879-7495","field_label":"Credit / Debit Card","mode":"test","currency":"USD","amount_type":"fixed","logo":"","company_name":"","product_description":"","customer_email":"","receipt":"false","billing":"false","verify_zip":"false","card_icon":"true","language":"auto","base_class":"StripeElement","complete_class":"StripeElement--complete","empty_class":"StripeElement--empty","focused_class":"StripeElement--focus","invalid_class":"StripeElement--invalid","autofilled_class":"StripeElement--webkit-autofill","subscription_amount_type":"fixed","quantity_type":"fixed","payments":[{"plan_name":"Plan 1","payment_method":"single","amount_type":"fixed","amount":"","subscription_amount_type":"fixed","quantity_type":"fixed","quantity":"1","bill_input":"1"}]}],"settings":{"pagination-header":"nav","paginationData":{"pagination-header-design":"show","pagination-header":"nav"},"formName":"GGBC Intro To True Worship 101","version":"1.15.11","form-border-style":"none","form-padding":"","form-border":"","fields-style":"open","validation":"on_submit","akismet-protection":"1","form-style":"default","enable-ajax":"true","autoclose":"true","submission-indicator":"show","indicator-label":"Submitting...","form-type":"default","submission-behaviour":"behaviour-hide","thankyou-message":"Thank you for contacting us, we will be in touch shortly.","submitData":{"custom-submit-text":"Send Message","custom-invalid-form-message":"Error: Your form is not valid, please fix the errors!"},"validation-inline":"1","form-expire":"no_expire","form-padding-top":"0","form-padding-right":"0","form-padding-bottom":"0","form-padding-left":"0","form-border-width":"0","form-border-radius":"0","cform-label-font-family":"Roboto","cform-label-custom-family":"","cform-label-font-size":"12","cform-label-font-weight":"bold","cform-title-font-family":"Roboto","cform-title-custom-family":"","cform-title-font-size":"45","cform-title-font-weight":"normal","cform-title-text-align":"left","cform-subtitle-font-family":"Roboto","cform-subtitle-custom-font":"","cform-subtitle-font-size":"18","cform-subtitle-font-weight":"normal","cform-subtitle-text-align":"left","cform-input-font-family":"Roboto","cform-input-custom-font":"","cform-input-font-size":"16","cform-input-font-weight":"normal","cform-radio-font-family":"Roboto","cform-radio-custom-font":"","cform-radio-font-size":"14","cform-radio-font-weight":"normal","cform-select-font-family":"Roboto","cform-select-custom-family":"","cform-select-font-size":"16","cform-select-font-weight":"normal","cform-multiselect-font-family":"Roboto","cform-multiselect-custom-font":"","cform-multiselect-font-size":"16","cform-multiselect-font-weight":"normal","cform-dropdown-font-family":"Roboto","cform-dropdown-custom-font":"","cform-dropdown-font-size":"16","cform-dropdown-font-weight":"normal","cform-calendar-font-family":"Roboto","cform-calendar-custom-font":"","cform-calendar-font-size":"13","cform-calendar-font-weight":"normal","cform-button-font-family":"Roboto","cform-button-custom-font":"","cform-button-font-size":"14","cform-button-font-weight":"500","cform-timeline-font-family":"Roboto","cform-timeline-custom-font":"","cform-timeline-font-size":"12","cform-timeline-font-weight":"normal","cform-pagination-font-family":"","cform-pagination-custom-font":"","cform-pagination-font-size":"16","cform-pagination-font-weight":"normal","payment_require_ssl":"","submission-file":"delete","form_name":"ggbc-intro-to-true-worship-101","form_status":"publish"},"client_id":null,"integration_conditions":[],"behaviors":[{"slug":"behavior-1234-4567","label":"","autoclose-time":"5","autoclose":"true","newtab":"sametab","thankyou-message":"Thank you for contacting us, we will be in touch shortly.","email-thankyou-message":"","manual-thankyou-message":"","submission-behaviour":"behaviour-thankyou","redirect-url":""}],"notifications":[{"slug":"notification-1234-4567","label":"Admin Email","email-recipients":"default","recipients":"[email protected]","email-subject":"New Form Entry #{submission_id} for {form_name}","email-editor":"You have a new website form submission: <br /> {all_fields} <br />---<br /> This message was sent from {site_url}.","email-attachment":"true","conditions":[]}]},"status":"publish","version":"1.15.13"}

Hi @nobuhlesibusiso

I hope you are doing well.

The issue is happening because the plan price is empty https://monosnap.com/file/DvrWKwoMfv8a2AdY2qbZsrUuIgW4Eu even if it is a one-time we need to add as a plan, I am afraid we don’t have the option to remove it, but it will help you to keep everything well organized in Stripe dashboard.

Best Regards
Patrick Freitas

Hello @nobuhlesibusiso ,

We haven’t heard from you for several days now, so it looks like you don’t need our assistance anymore.

Feel free to re-open this ticket if needed.

Kind regards
Kasia