How to restore when you can’t get to UpdraftPlus dashboard?

  • Resolved lkrefski

    (@lkrefski)


    2 years, 12 months ago

    I updated a plugin and now my site is down. I can’t access the UpdraftPlus dashboard. How can I restore my site using my backup files on dropbox?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    If that is the case, I would suggest to manually remove ‘updraftplus’ folder via FTP from the ‘wp-content/plugins/’ directory.

    Download a fresh copy of the plugin from our install guide here. Then, unzip and upload to ‘wp-content/plugins’ so it becomes ‘wp-content/plugins/updraftplus’.

    After uploading the files, you can then activate the plugin from your WP dashboard.

    Kind Regards,
    Bryle

    Thread Starter lkrefski

    (@lkrefski)

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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