• Resolved georgebr

    (@georgebr)


    I always have a different product in the e-shop (I don’t have more pieces, only one piece). After the product is sold, the reviews sold will be ineffective. Do I need to rate the entire site as a whole? How to achieve?
    Eventual:
    How can I redirect ratings to an entire category after selling a product?
    George

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 20 total)
  • Hi George,

    Thank you for using CusRev.

    If you want to allow the customer to submit reviews before purchasing the product, you can enable the review form on the product page. Refer to this solution https://help.cusrev.com/support/solutions/articles/43000033867-reviews-not-showing-on-product-page

    You can also use plugin shortcode to display reviews of other products in a category a product page. Please go to Reviews > Settings > Shortcodes tab > Enable Reviews Shortcodes and read the details on the right side.

    Thread Starter georgebr

    (@georgebr)

    Thank you for the report. Your report I can understand. The problem is when using the removal of product (code 410), the review does not appear. Anywhere. I need to review. Unfortunately, when you sell a product (I have always in one piece) use the basket and code 410. So I also deletes the reviews. Any ideas?
    George

    Thread Starter georgebr

    (@georgebr)

    I add more. I like the plugin. I would like a review only on the overall website (widget). I probably can’t use the plugin on products. I always have one product. When I sell a product, I have to delete the product code 410. Unfortunately, the product rating is also deleted. I can’t leave a product with a “not in stock” warning. The site (web) would be too large. Some other solution.
    George

    Hi George,

    If you remove your product after selling, you can collect shop reviews only via the aggregated review form. Please read more on this solution https://help.cusrev.com/support/solutions/articles/43000557728-is-it-possible-to-collect-shop-reviews-only-

    Thread Starter georgebr

    (@georgebr)

    Thank you for answer. I apologize for machine English. I have a free version on the website https://sperkydita.cz/. I still have questions. 1) I put a short code [cusrev_all_reviews number = “0”] in the widget. I just want to display the stars, not the comment. How to achieve? 2) Trust Badges I just want to put in a widget. How to do it? 3) Trust Badges is too big [cusrev_trustbadge type = “SL” border = “yes” color = “# FFFFFF”]. How to reduce it? 4) Trust Badges link to https://www.cusrev.com/cs/reviews/sperkydita.cz = an empty Not Found – Back to the home page is displayed and the page takes a long time to load. Is it possible to edit and translate the content into Czech with instructions?
    Thanks for the answer, Dita

    Thread Starter georgebr

    (@georgebr)

    Does the support not work? I’m sad you don’t answer …

    Hi,

    1. You can add this custom CSS code in Appearance > Customize > Additional CSS, to hide the comment list and search form of the all reviews section.

    #cr_all_reviews_shortcode .cr-ajax-search,
    #cr_all_reviews_shortcode .commentlist {
        display: none;
    }

    2. You can use the Trust Badges shortcodes to display a Trust Badge in a widget, for example, Text widget.

    3. Trust Badge is displayed adapt with the width of the wrapper layout. Can you please share the page URL where it does not work properly? I will help you to check this.

    4. Thanks for the feedback. We are working on this issue and hopefully, it will be fixed soon.
    Currently, the CZ language is not supported to translate automatically on cusrev.com. I will inform the development team to consider supporting this language in future updates.

    Thread Starter georgebr

    (@georgebr)

    Thank you for answer. Item 1) settled OK,
    point 2) settled OK, point 3) I need to zoom in Widget, I can’t, please advise how? I am announcing the URL https://sperkydita.cz, point 4) the page https://www.cusrev.com/cs/reviews/sperkydita.cz is still not working: {“message”: “Endpoint request timed out”}
    Best Regards Dita

    Thread Starter georgebr

    (@georgebr)

    Do I still have a request? I need to clear the rating at https://www.cusrev.com/dashboard/reviews. Marked “Zkou?ka Zkou?ka”. I tested the plugin and the rating. I also need to delete the no domain key at https://www.cusrev.com/dashboard/.
    I’m sorry and thanks for helping Dita

    Thread Starter georgebr

    (@georgebr)

    I need to clear the rating at https://www.cusrev.com/dashboard/reviews. Marked “Zkou?ka Zkou?ka”. I tested the plugin and the rating. I also need to delete the no domain key at https://www.cusrev.com/dashboard/.
    How to delete reviews according to the instructions does
    https://help.cusrev.com/support/solutions/articles/43000546707-how-to-delete-reviews-
    not work
    Thanks Dita

    Hi,

    As you can read on the solution, you have full control over reviews on your site. But we do not support deleting verified reviews on cusrev.com because it will compromise their authenticity and undermine trust.

    Thread Starter georgebr

    (@georgebr)

    how to cancel it? Uninstall plugin and reinstall? It will help? Understand. I wrote the review. I needed to test the plugin … Regards Dita

    Hi,

    You can try to disable the Trust Badges option to remove the verified reviews page on cusrev.com and remove the reviews also. The verified reviews are associated with the domain so uninstall then re-install the plugin does not help in this case.

    Thread Starter georgebr

    (@georgebr)

    Unfortunately, it doesn’t work. It is a pity…
    Dita

    Plugin Support cusrev

    (@cusrev)

    @georgebr please get in touch with us and we will analyze your problem further.

Viewing 15 replies - 1 through 15 (of 20 total)
  • The topic ‘How to review your entire web, not only product?’ is closed to new replies.