How to send custom properties to Klaviyo

  • Resolved Josh

    (@joshguss)


    3 years, 4 months ago

    Hello-

    Wondering how we can send custom properties to Klaviyo via the WooCommerce integration. We are collecting a user’s date of birth at checkout and would like to be able to send the property to the customer’s profile in Klaviyo.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author klaviyo

    (@klaviyo)

    Hi @joshguss

    Klaviyo’s plugin does not currently have a way to sync custom properties. The best method to achieve this would be to add some javascript to your checkout page that listens on the relevant input fields and makes an identify request to Klaviyo using the customers email address. More information about how to make these requests can be found here: https://apidocs.klaviyo.com/reference/track-identify#identify

    We have already created a feature request for a most streamlined process to sync this information but unfortunately we cannot provide a timeline for when this might be added to the plugin. Stay tuned!

    Best,
    Klaviyo

    Thread Starter Josh

    (@joshguss)

    Do you have any code snippets or examples you can provide that would help point me in the right direction? Specifically an example that would demonstrate how to listen to an input field and then send that data upon checkout (assuming the user chose to be subscribed)?

    Plugin Author klaviyo

    (@klaviyo)

    Hi @joshguss

    Sure thing, our wck-started-checkout.js file uses a similar pattern. Don’t hesitate to follow up if you have any further questions.

    Best,
    Klaviyo

Viewing 3 replies - 1 through 3 (of 3 total)
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