• Resolved peacesong

    (@peacesong)


    Hi,

    I’ve used CF7 for several years and mostly works great. But, I started having trouble a few years ago with sending an email to a submitter.

    I can hard code one of my email addresses which works fine for me to get a copy, but I want to sent a special receipt to the submitter.

    I tried using the [email] var, using the To field the Additional Headers field using “cc” and using the Mail (2) email form. But, in all cases I get
    1 configuration error detected in this tab panel

    I’ve tried every field I can think of can tried renaming [your-email] [newemail] nothing works. However, I do see successful named fields working just fine in the Subject line – just not any of the email lines.

    Surely this is user error and I will be very happy if you can enlighten me on how to do this.

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Thread Starter peacesong

    (@peacesong)

    Thank you for your reply. The info is partially helpful, but doesn’t really explain what is valid. Only example of what doesn’t work.

    It’s not clear to me what needs to be done in the form and what needs to be used in the email fields.

    Could you clarify? Thank you!

    Here’s what I currently have in the form:

    ?Preferred Name * <span class=”wpcf7-form-control-wrap PrefNameA”><input class=”wpcf7-form-control wpcf7-text wpcf7-validates-as-required” maxlength=”60″ name=”PrefNameA” size=”20″ type=”text” value=”” aria-required=”true” aria-invalid=”false” /></span> Email * <span class=”wpcf7-form-control-wrap email”><input class=”wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email” maxlength=”30″ name=”email” size=”15″ type=”email” value=”” aria-required=”true” aria-invalid=”false” /></span>

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Preferred Name * <span class=”wpcf7-form-control-wrap PrefNameA”><input class=”wpcf7-form-control wpcf7-text wpcf7-validates-as-required” maxlength=”60″ name=”PrefNameA” size=”20″ type=”text” value=”” aria-required=”true” aria-invalid=”false” /></span> Email * <span class=”wpcf7-form-control-wrap email”><input class=”wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email” maxlength=”30″ name=”email” size=”15″ type=”email” value=”” aria-required=”true” aria-invalid=”false” /></span>

    Is this what you have in the Form tab panel?

    Thread Starter peacesong

    (@peacesong)

    Yes. This is the top part of my form tab.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Thread Starter peacesong

    (@peacesong)

    I’ve already looked at this before writing the first time. It’s not working. Can you tell me what’s wrong and why it continues to give error?

    Can you clarify what should be in the form? The exact syntax?

    And, what should be put in the mail fields?

    In my example I have “email” as the name in the form, and when I try to use [email] in the To field. I get error.

    Please don’t send another link to what I’ve already read through 10 times.

    thank you

    Thread Starter peacesong

    (@peacesong)

    I finally got this to work.

    There appear to be at least 2 bugs in the system…

    First, a valid email To field can be something like:
    My Favorite Email Address <[email protected]>

    Also, the To field can accept multiple emails separated by a comma
    a.com,b.com,c.com

    And, the To field will accept named fields such as
    [my-email]

    But, you can’t combine these. For example the following fails:
    My Favorite Email Address <[email protected]>,[my-email]

    The 2nd bug is that it seems over time some name fields are no longer supported in the email address fields. For example the mail tab shows

    you can use these mail-tags:
    [my-email]

    The problem is that over time most of the fields used stop showing up, and you must deleted them and create some new name to get them to show up in this list again. Ones that worked last year in previous versions of the plugin simply don’t show up and can’t be used.

    In hindsight it would have been much faster to switch to a different form builder, such as Fast Secure Contact Form, than to debug this problem for several days.

    While I appreciate the author responding quickly, simply sending me links over and over to the same documentation was not the slightest bit helpful. After the immediate use of a current project I’ll be switching to another form builder.

    Thanks for the years while this worked well.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘How to send email to submitter who fills form?’ is closed to new replies.