How to set different shipping zones for the same country?

  • Resolved alfie1

    (@alfie1)


    4 years, 1 month ago

    Hi, I’m using Woocommerce and WFMC plugin because I’m doing a marketplace. I want to allow store owners to add the states that correspond to each zone (north, suoth, center) and assign a different flat rate per zone -> https://imgur.com/Cu2wEsd
    In the image the store owner selected the states from Mexico and those states will have a flat rate.
    The next step for the user would be adding the states for the other next 2 zones (south and center) and setting the flat rate.
    BUT, when a buyer makes the checkout the website doesn’t show the rate of the states within the south and center zones and just shows the rates for the 1st zone (north). https://imgur.com/a/AGBLHmK
    How can I solve that or how can I allow my users to set different zones per state for the same country?
    Thanks

    • This topic was modified 4 years, 1 month ago by alfie1.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi there,

    The Shipping Methods offered on the checkout page depends on the address the customer enters (or what you’ve configured under WooCommerce ? Settings ? General ? Default Customer Location).

    WooCommerce matches the address to your Shipping Zones. If there are multiple Shipping Zones that cover the same address, then only the Shipping Methods from the 1st zone that matches will be returned.

    Follow the link below of a more detailed explanation:
    https://docs.woocommerce.com/document/setting-up-shipping-zones/

    Thread Starter alfie1

    (@alfie1)

    But if the Shipping zones are within the same country, and each shippin zone has different state, all the states that are not in the 1st shipping zone will be excluded, which is the problem I’m facing. So, how can I set different shipping zones within the same country?

    Hi @alfie1! If I’m understanding you correctly, your different shipping zones are in the same country, but specifying different regions, correct? How are you specifying which states are part of the different zones? If you set this in the shipping zones section of your site (WooCommerce > Settings > Shipping), you should be able to give specific states in Mexico that comprise the zone, rather than the country as a whole. This should make it so that customer addresses only match a specific zone rather than all of them, which will prevent the issue you’re facing. Does that make sense?

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!

Viewing 4 replies - 1 through 4 (of 4 total)
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