How to set free shipping for orders over 99 in specific regions.

Hi @thesguasha,

Thanks for reaching out

I understand you’re having issues with shipping methods not showing if an order is under $99. Is that correct?

In this case, I’d like to have a better understanding on how you’ve set up the option to enable free shipping. Are you using any custom code or plugin?

hi friend.,

thanks for fast response.

I understand you’re having issues with shipping methods not showing if an order is under $99. Is that correct? —-correct.

I setup from WooCommerce , WooCommerce- setting-shipping-shipping zones
I have setup 3 shipping methods before, one over 99 free shipping for United States ; one flat rate for United States and other one is the rest of the world, also flat rate

Hey, @thesguasha!

Thanks for the info!

Can you please share some screenshots to help us investigate this further? I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

We need screenshots of:

• WooCommerce > Settings > Shipping
• WooCommerce > Settings > Shipping > Click on Edit on a Shipping Zone
• WooCommerce > Settings > Shipping > Click on Edit on a Shipping Zone > Click on edit on each shipping method so we can check the specific settings
• The cart/checkout page with the issue

If you can also share your website’s URL so we can take a look, that would be great too ??

Looking forward to your reply.

Have a wonderful day!

“I have setup 3 shipping methods before, one over 99 free shipping for United States ; one flat rate for United States and other one is the rest of the world, also flat rate”

Is that 3 shipping methods or 3 shipping zones?

You only need 1 Zone for the US because WooCommerce will only pick the first Zone that applies to the customer address.

Put the Flat Rate option in the same Zone as the Free Shipping

thanks a lot @seank123

I have changed it to only 1 zone for the United States , and now it works. However there are still some issues .

snipboard.io/FlcUa2.jpg

snipboard.io/qaMRo9.jpg

@carolm29 thanks, our site is https://www.thesguasha.com

That doesn’t look like standard WooCommerce – are you using a plugin to add that notification?

@seank123

no, it comes with the theme I bought from https://themeforest.net/

You’ll need to contact the theme provider’s support then – there may be a setting somewhere to change it?

Hi there @thesguasha

Thank you for reaching back, with further details on this.

To reiterate, can you please share some screenshots to help us investigate this further? I’d recommend using?https://snipboard.io. You can share the direct link to the image as a response to this topic.

We need screenshots of:

• WooCommerce > Settings > Shipping
• WooCommerce > Settings > Shipping > Click on Edit on a Shipping Zone
• WooCommerce > Settings > Shipping > Click on Edit on a Shipping Zone > Click on edit on each shipping method so we can check the specific settings
• The cart/checkout page with the issue

Looking forward to your reply. Thank you.

@anastas10s

here you are , please see the following screenshots

https://snipboard.io/o60QCT.jpg

snipboard.io/FlcUa2.jpg

snipboard.io/qaMRo9.jpg

https://snipboard.io/ATPfsX.jpg

Thank you for reaching back, with further details on this @thesguasha .

Moreover, kindly share screenshots of what appears after clicking on Edit, for both the shipping methods that appear here, and the same for the rest of the world, here.

We look forward to your response. In the meantime, please let us know if you have any further questions or concerns.

@anastas10s please see below the links.

please note that the problem as below ,

1. when orders value over 99 usd for United States , there are two options for shipping , flat rate and free shipping. how to make it apply free shipping when it meets the order amount? (screenshot showed as last message)
2. when order value over 99usd for other regions besides United States, it will say “congratulations you got free shipping ” (screenshot as last message), but it actually only one option for shipping , which is flat rate. how can we change it not to say “it is free shipping” when it is not in the free shipping region? we only set free shipping for United States .
   
   thanks

https://snipboard.io/QriHpo.jpg

https://snipboard.io/6hY7OT.jpg

https://snipboard.io/igcSv3.jpg

Hey, @thesguasha!

Thanks for the information and the screenshots ??

when orders value over 99 usd for United States , there are two options for shipping , flat rate and free shipping. how to make it apply free shipping when it meets the order amount? (screenshot showed as last message)

While it is not possible to hide other shipping methods when free shipping is available by default, you can achieve this with custom code.

We have a guide about it here.

when order value over 99usd for other regions besides United States, it will say “congratulations you got free shipping ” (screenshot as last message), but it actually only one option for shipping , which is flat rate. how can we change it not to say “it is free shipping” when it is not in the free shipping region? we only set free shipping for United States .

Since this message is something added by your theme, please reach out to their support so they can assist you further with this ??

?when order is under 99 usd, it says “ There are no shipping options available. Please ensure that your address has been entered correctly or contact us if you need any help.”

To confirm, were you able to solve the problem on your initial message or do you still need help with it?

Looking forward to your reply.

Have a wonderful day!

@carolm29

thanks, the other issues are ok. only this I don’t know where to put to code , could you guide me ?

“While it is not possible to hide other shipping methods when free shipping is available by default, you can achieve this with custom code.

We have a guide about it?here.”