How to set up automatic refund in WooCommerce Payments ?

Hello,

I would like them (refunds) to be automatic

how to configure them (the refunds) in automatic mode

To clarify, can you tell me how you would like the automatic refund? I mean are you adding a button (or functionality) on the orders for your customer to request a refund?

Please let us know.

Hello,

Thanks for your answer !

No no no, not on the customer side, but on the admin dashboard one :
for now, I have only the [Refund manually] button,
and not the [Refund via tripe] one,
so I need it like shown in the help here :
https://woocommerce.com/document/woocommerce-refunds/#refund-policy-howto:~:text=Select%20%E2%80%9CRefund%20%24XX.XX%20via%20%5Byour%20gateway%5D%E2%80%9D.

I apologize for my explanations not in fluent English, hoping this will clarify my says.
Thank you very much for your time trying to understand me !
Cordially,
Guy

UPDATE : My big apologies !

I just saw the button automatically comes in “automatic refund” when we complete the refund form, which I hadn’t tried yet !

So now I have not this issue anymore, since the refund systems seems to work as it should work (not like me nor my understanding ?? )

Many thanks for your kindness and not having me feeling alone,
Cordially,
Guy

Hi @capguy

I just saw the button automatically comes in “automatic refund” when we complete the refund form, which I hadn’t tried yet !

So now I have not this issue anymore, since the refund systems seems to work as it should work (not like me nor my understanding ?? )

Thank you for letting us know that the refund system is working as expected for you. ??

I am marking this thread as resolved, but please let us know if any additional issues arise!

Have a great day!