• Resolved gale13

    (@gale13)


    Hi,

    Your plugin is great. I love it. But is there anyway that I can shorten the height of the lay out. There are too many space when I choose not to show content and metadata. You can check this picture: https://postimg.cc/QBKSHLzC

    Thanks,

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @gale13,

    Thanks for contacting us.

    It’s really tough to identify the reason of the whitespace from the screenshot. It would be better if you could share the page link with us. So that we could inspect and find out the actual reason.

    Your understanding and cooperation would be highly appreciated.

    Have a nice day!

    Thread Starter gale13

    (@gale13)

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @gale13,

    Thanks for sharing the page link with us. We have noticed that the vertical gap is set to 60px for the carousels. To reduce the gap between the carousels, you can reduce the vertical gap from the Display Settings of the shortcodes. Check the screenshot.

    Hope this information will help you.

    Thank you.

    Thread Starter gale13

    (@gale13)

    I think you misunderstand what I mean. Vertical gap is to set space or gap between items in the carousel. (If I get it right: https://i.postimg.cc/kgMMtLcD/gap.png). I want to change the gap between the button of the carousel to the paragraph (of the post) below. I changed as you said (even to 5px), and nothing changed. The space is still the same.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @gale13,

    We are sorry for the inconvenience. Hope you are doing great today!

    We have reviewed all the carousels on the page. None of the carousels has the descriptions or paragraphs in it. Could to tell us the title name of the carousel where you used the description? Check the video.

    Look forward to hearing from you soon.

    Have a nice day!

    Thread Starter gale13

    (@gale13)

    Hi, here are the names of the carousels I used on the page: https://postimg.cc/sBcbzczj

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @gale13,

    Sorry for the delayed response. We have checked the page link both in desktop and in mobile devices. The paragraph of the post is not visible on any of the carousels. Check the video.

    We request you enable the paragraph or the post content to check the gap. Your understanding and cooperation would be highly appreciated.

    Have a nice day!

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @gale13,

    Since the thread is inactive for a long time, we are marking this thread as resolved.

    If you need further assistance, feel free to open a new thread.

    Have a nice day!

Viewing 8 replies - 1 through 8 (of 8 total)
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