• Hi,

    Can you please help me how can I show a thank you message after submitting the form? and also how to stop redirecting the page after submitting the form.

    Thanks

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hi, make sure you disable the following feature Enable redirect after the message sends. under Advanced tab.

    In regards to the thank you message, are you referring to a pop up or an e-mail sent with a thank you message?

    Thread Starter alicejackson

    (@alicejackson)

    Hi,

    I have unchecked the box of enable redirect after the message sends but still it is redirecting.

    Regarding thank you message, I am referring to a pop up, which says thanks you, you message/email has been sent successfully.

    Please help me with both the matters.

    Hi, please carry out the following. Disable all your other plugins and try again to see if the form redirects after submission. Also make sure you have deleted the browser cache and if you are using a cache plugin, you delete the cache as well. In regards to the pop up, this plugin does not have that option.

    Regards

    Thread Starter alicejackson

    (@alicejackson)

    Hi,

    I have checked after disabling all the plugin and clearing the cache but still not working.

    Still the form is redirecting

    Thanks

    Hi, where is the form redirecting too?

    Thread Starter alicejackson

    (@alicejackson)

    Hi,

    Form is redirecting to home page itself.

    Thanks

    That is the default functionality of the plugin. It always redirects to the home page. Did you want the form to stay in the forms page?

    Thread Starter alicejackson

    (@alicejackson)

    Hi,

    I want, after submitting the form it does not redirect, instead form stay open up with all data clear.

    I hope you are getting my point

    Then perhaps you might want to set up the redirect in the plugin settings to redirect back to the contact form. This might work for you. Give it a try and let me know.

    Thank you

    Thread Starter alicejackson

    (@alicejackson)

    Hi,

    Can you help me with the code? or what URL should I set so that I redirect to form itself.

    Thanks

    What is your contact form URL in your website? That is the URL you have to add to the plugin redirect section I mentioned above.

    Thread Starter alicejackson

    (@alicejackson)

    Hi.

    I have not added any URL. I have added it through a popup plugin. When click on contact us a it pop up and show you the form but once submit the form it redirect

    Thanks

    Hi, I think you are not understanding my instructions. Remember above I mentioned the following.

    Hi, make sure you disable the following feature Enable redirect after the message sends. under Advanced tab.

    Now what I am asking you to try is to enable the above and add your contact us URL. See if this works for you. Let me know.

    Regards

Viewing 13 replies - 1 through 13 (of 13 total)
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