How to stop an alert PERMANENTLY – it’s false.

  • Resolved Starhorsepax2

    (@starhorsepax2)


    1 year ago

    There are some free downloads on the site. We also have a cache in the site. The free downloads, probably due to a plugin for SEO are showing <meta name=”twitter:title”? in the cache and Wordfence is alerting as spam. I’m absolutely sick of hitting ‘ignore’ on this. How do I stop it alerting on these? These are legitimate downloads.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfmark

    (@wfmark)

    Hello @starhorsepax2, and thanks for reaching out to us!

    If you could navigate over to Wordfence > Scan page, find these results, click on them to expand the details, then screenshot them for me to review. You can post them here if you remove the sensitive data or send them to [email protected].

    Thanks,

    Mark.

    Thread Starter Starhorsepax2

    (@starhorsepax2)

    OK I’m sending it in. I might’ve sent it 2x by accident. it’s coming from @willowkeep.net

    Plugin Support wfmark

    (@wfmark)

    Hi @starhorsepax2,

    Thank you for sending the screenshots.

    If you are certain that these are legitimate, you have two options:

    • You should be able to select “Ignore” for the results in the Wordfence > Scan page so that it does not appear in subsequent scans under the “Results Found” tab. It will appear under the “Ignored Results” tab instead.
    • You can exclude the folder wp-content/wphb-cache/cache/* folder from scans by navigating to Wordfence > Scan> Scan Options and Scheduling> Advanced Scan Options. Remember to save your changes.

    You can read more about  excluding files from the scan here https://www.wordfence.com/help/scan/options/#advanced-options 

    Thanks,

    Mark.

Viewing 3 replies - 1 through 3 (of 3 total)
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