How to stop an woocommerce account auto creation without paying for a membershi
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Hello I have an ecommerce website with woocommerce membership plugin.
But whenever a customer starts to buy a membership, but quits in Payment page, it automatically creating a Woocommerce account, which is showing the menu as a login customer without buying membership.How to stop it auto creating a woocommerce account without paying for a membership plan?
The page I need help with: [log in to see the link]
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Hi @shrikanthv!
Thank you for reaching out to us.
To know more about your setup and further check into this, kindly provide us your System Status; you can find it via
WooCommerce > Status
. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste your response here.Thanks!
### WordPress Environment ### WordPress address (URL): https://incovize.com Site address (URL): https://incovize.com WC Version: 6.5.1 REST API Version: ? 6.5.1 WC Blocks Version: ? 7.4.3 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 6.0 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.26 PHP Post Max Size: 512 MB PHP Time Limit: 120 PHP Max Input Vars: 5000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.5.13-MariaDB-cll-lve Max Upload Size: 512 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.5.0 WC Database Prefix: wp_ Total Database Size: 339.25MB Database Data Size: 333.06MB Database Index Size: 6.19MB wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + 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42 product: 14 revision: 1381 shop_order: 42 um_directory: 1 um_form: 3 user_registration: 1 wc_membership_plan: 3 wc_user_membership: 2 wp_global_styles: 3 wpcf7_contact_form: 1 ywrac_email: 2 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (27) ### WP Affiliate Manager: by wp.insider wpaffiliatemgr – 2.9.10 CartFlows: by CartFlows Inc – 1.9.2 Change wp-admin login: by Nuno Morais Sarmento – 1.1.0 CMB2: by CMB2 team – 2.10.1 Contact Form 7: by Takayuki Miyoshi – 5.5.6.1 CodeKit - Custom Codes Editor: by PressX – 2.3 Disable cart page for WooCommerce: by Code4Life – 1.2.5 Elementor Pro: by Elementor.com – 3.6.4 Elementor: by Elementor.com – 3.6.5 ElementsKit Lite: by Wpmet – 2.6.1 Essential Addons for Elementor: by WPDeveloper – 5.1.4 Facebook for WooCommerce: by Facebook – 2.6.15 Site Kit by Google: by Google – 1.75.0 Kirki Customizer Framework: by David Vongries – 4.0.24 Login and Logout Redirect: by Swapnil V. 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Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: ? Page not set Cart: #9 - /cart/ Checkout: #10 - /checkout/ My account: ? Page does not contain the [woocommerce_my_account] shortcode. Terms and conditions: #4630 - /terms-and-conditions/ ### Theme ### Name: PixelPop Version: 1.1.0 Author URL: https://zeetheme.com/about/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: pixelpop/woocommerce/cart/cart-empty.php pixelpop/woocommerce/cart/cart-shipping.php pixelpop/woocommerce/cart/cart-totals.php pixelpop/woocommerce/cart/cart.php pixelpop/woocommerce/cart/cross-sells.php pixelpop/woocommerce/cart/mini-cart.php pixelpop/woocommerce/cart/proceed-to-checkout-button.php pixelpop/woocommerce/checkout/form-checkout.php pixelpop/woocommerce/checkout/form-login.php pixelpop/woocommerce/checkout/form-shipping.php pixelpop/woocommerce/checkout/order-receipt.php pixelpop/woocommerce/checkout/payment-method.php pixelpop/woocommerce/checkout/payment.php pixelpop/woocommerce/checkout/review-order.php pixelpop/woocommerce/checkout/thankyou.php pixelpop/woocommerce/content-product.php pixelpop/woocommerce/emails/customer-completed-order.php pixelpop/woocommerce/emails/customer-processing-order.php pixelpop/woocommerce/global/form-login.php pixelpop/woocommerce/global/quantity-input.php pixelpop/woocommerce/loop/loop-start.php pixelpop/woocommerce/loop/price.php pixelpop/woocommerce/myaccount/navigation.php pixelpop/woocommerce/single-product/add-to-cart/external.php pixelpop/woocommerce/single-product/add-to-cart/grouped.php pixelpop/woocommerce/single-product/add-to-cart/simple.php pixelpop/woocommerce/single-product/add-to-cart/variable.php pixelpop/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php pixelpop/woocommerce/single-product/meta.php pixelpop/woocommerce/single-product/price.php pixelpop/woocommerce/single-product/product-image.php pixelpop/woocommerce/single-product/rating.php pixelpop/woocommerce/single-product/review.php pixelpop/woocommerce/single-product/tabs/tabs.php pixelpop/woocommerce/single-product/title.php ### Memberships ### Restriction mode:: Hide content only Public content:: Products: 14 itemsPages: 3 itemsPosts: 41 items Excluded from discounts:: 13 products Membership plans:: 3 Prime Membership:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (3 years)? The plan contains a rule to restrict all Products to non-members? The plan has purchasing discounts but none are active Pro Membership:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (7 years)? The plan contains a rule to restrict all Products to non-members Premium Membership:: Members: 2Access method: Product(s) purchaseAccess length: Specific length (14 years)? The plan contains a rule to restrict all Products to non-members ### Action Scheduler ### Complete: 1,367 Oldest: 2022-05-21 05:23:33 +0000 Newest: 2022-06-06 05:00:56 +0000 Pending: 9 Oldest: 2022-06-06 06:00:00 +0000 Newest: 2036-06-05 19:53:08 +0000 ### Status report information ### Generated at: 2022-06-06 05:16:07 +00:00
Hi @shrikanthv
Thanks for sharing the System Status Report.
As your query is related to our WooCommerce Memberships extension, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page. Also, include a link to this forum thread so we can use it for reference. We’ll be able to help you further there.
Note: Per the Forum Guidelines paid extensions are not meant to be supported on this public forum, but through official support channels instead.
As further assistance is to be provided via a ticket, I’ll go ahead and mark this thread as resolved.
Feel free to create a new topic if you have other questions related to core WooCommerce.
- The topic ‘How to stop an woocommerce account auto creation without paying for a membershi’ is closed to new replies.