how to stop auto renewal

Hello @eugeniesantiago,

You can disable the auto-renewal option here. Just click the “Remove auto renewal option” button.

If you have more questions concerning our services, please contact us through our private Ticket System:

https://cleantalk.org/my/support/open

WordPess.org Support Forum is for plugins only, not the service

Hi. I’ve searched for that button everywhere and I can’t find it

• This reply was modified 9 months, 3 weeks ago by eugeniesantiago.

The absence of this button means that the option is disabled.

PS, please do not post any information related to your account here, since it’s a public forum.

Thank you.

right, but how come that it says it will renew in August this year? I don’t see payment details either. it’s all very confusing.

For further investigation please contact us via our private Ticket System:

https://cleantalk.org/my/support/open

Thank you.

Hello.
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System:?https://cleantalk.org/my/support/open.