How to stop CookieYes from blocking content from loading? (WP Rocket)

  • Resolved rodneyhogan

    (@rodneyhogan)


    2 years, 1 month ago

    Hello,

    I have been having an issue where my home page doesn’t load until you accept all cookies then refresh the page. Also, sometimes the cookieyes banner doesn’t show up until you refresh. I’ve read posts on the forum that this is an issue with WP Rocket and delayed JS. However, I do not know what I need to do to fix this.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @rodneyhogan,

    Greetings from CookieYes!

    We reviewed your website and discovered that an optimisation plugin is being used. We recommend excluding the client_data/(.*)/script.js file from the optimisation plugin and clearing the site cache to resolve the issue.


    If you continue to experience any issues, please don’t hesitate to reach back out to us. We’re here to help.

    Thread Starter rodneyhogan

    (@rodneyhogan)

    Thank you. Can you remove the link to the page that I submitted? I need that to be private.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @rodneyhogan,

    Please note that the URL link you added will only be visible to the users who are logged in to the forum. We are unable to control the content of your post in a public forum in accordance with the WordPress forum policy.

    Let us know if you have any questions or concerns.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘How to stop CookieYes from blocking content from loading? (WP Rocket)’ is closed to new replies.