How to track two UPS tracking numbers using a standardized URL format?

  • Resolved kaiyang

    (@kaiyang)


    1 year, 10 months ago

    My item has two tracking numbers, and they are being shipped by UPS. The code in the standardized URL format can only track one number. How can I track both packages’ tracking numbers?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter kaiyang

    (@kaiyang)

    @angelagrey The tracking number in the order, UPS can only accept one number, but one of my products has two tracking numbers. How should I input them? Is it possible to customize a field where any number of tracking numbers can be entered? If a customer orders three of this product, there will be six tracking numbers. How can this be resolved?

    Thread Starter kaiyang

    (@kaiyang)

    https://prnt.sc/fRLvYu_im5ou

    Plugin Support villasupport

    (@villasupport)

    Hi,

    We are sorry for delaying the response during our dayoff

    For orders with many items and item quantity, we have a feature to add own tracking number of each item/ or per item quantity in the premium version, you can refer to this documentation.

    Best regards.

    Thread Starter kaiyang

    (@kaiyang)

    @villasupport Are you saying that one product can have multiple tracking numbers associated with it? If I purchase the paid version, is that correct?

    Plugin Support villasupport

    (@villasupport)

    Hi, yes and I shared with you the documentation which describes the feature you want, please check it and confirm with us. See this: https://prnt.sc/A7Ob9Z_ocur3

Viewing 5 replies - 1 through 5 (of 5 total)
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