• sandimaciver

    (@sandimaciver)


    I loaded Grow for 30 days to see if I would qualify. I started having blog issues shortly after this, and 3 weeks in, I disabled it to see if it would fix the other issues. It is still disabled, but the SUBSCRIBE button is still coming up on my pages, even though it isn’t linked to anything and the plugin is turned off. how can I remove the subscribe box please?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @sandimaciver,

    Thanks for reaching out, and I’m sorry to hear that you were having issues! I just double checked the post that you linked, and I’m no longer seeing the Grow script, or any subscribe forms/elements.

    It looks like what you were seeing has cleared up by now, but if you still notice anything coming from Grow without the plugin or script running, please feel free to send over another link, and a screenshot too. We’ll be happy to take another look.

    Off-topic, I’m afraid. Just started using Grow (I am not on Mediavine) and looking for answers regarding mailing lists. I have downloaded a couple over the past two weeks, but cannot remember how I got them.

    Not a lot information yet, I assume that will change as Grow grows (did I just make a joke?)

    My site is https://thecatholictravelguide.com/

    Hi @candyg333,

    No problem, and you’re welcome to start a new topic too!

    You should find the link to download your subscriber list under Subscribe Settings > Export Subscribers when logged in to your Grow Publisher Portal as mentioned in this help article.

    We tend to lean in to the Grow puns as well, so welcome to the club! You’re right, Grow will be continuing to update as we get more data and add or refine new features.

    • This reply was modified 6 months, 1 week ago by mediavine.
Viewing 3 replies - 1 through 3 (of 3 total)
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