How to uninstall?

  • Resolved dwzrlp

    (@dwzrlp)


    5 years, 11 months ago

    I want to uninstall it, but I can’t disable it on the dashboard, and I can’t delete it. How can I manually uninstall it?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Pagup

    (@pagup)

    Hi,

    Thank you for contacting our support.

    Your question is very unusual …

    It must be related to a WordPress issue. Bialty, as any other Wp plugin available on REPO, is obviously uninstallable !

    Try to update your WordPress version.

    Regards

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @pagup Next time consider trying this.

    “Hi! I’m sorry that you are having an issue with uninstalling our plugin. What steps have you taken to uninstall the plugin?”

    *Looks for coffee, finds none and that’s a shame.*

    Or something like that.

    Plugins can be removed using this process.

    https://codex.www.ads-software.com/Managing_Plugins#Uninstalling_Plugins

    That same link also mentions how to do that via the web server’s file system.

    Plugin Author Pagup

    (@pagup)

    Hi,

    Thank you for this. Customer service is an ongoing learning !

    Thread Starter dwzrlp

    (@dwzrlp)

    Thanks, I removed the plugin via ftp.

Viewing 4 replies - 1 through 4 (of 4 total)
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