• Hello !

    Since I’ve upgraded WordPress (3.9.2), my blog doesn’t work. I can’t post articles, the slideshow on the home page with the latest articles doesn’t work…

    It seems that this version of WordPress isn’t compatible with the theme I use which is Delicious Magazine 1.0.4 from Woo themes.

    What can I do ? Do you know if I can upgrade the version of the theme ? If yes, is it too dangerous ?

    I think, the best would be to get back the previous version of WordPress. Do you know how to do it ?

    Thank you in advance for your help !
    Best Regards,
    Elise.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    It seems that this version of WordPress isn’t compatible with the theme I use which is Delicious Magazine 1.0.4 from Woo themes.

    If you think that’s what (your theme) causing the issue, have you discussed this with the support team of Woo themes?

    To troubleshoot, try a few basic troubleshooting steps:
    – Clear your browser’s cookies and all cache.
    – Try deactivating ALL plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. Also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    – If that does not resolve the issue, try switching to the unedited default, core-bundled Theme (such as Twenty Fourteen) for a moment using the WP dashboard to rule out any theme-specific issue. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    – If above steps do not resolve the issue, try resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – If all the above steps do not resolve the issue, try MANUALLY re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. Read the Manual Update directions first!
    – running the upgrade manually via wp-admin/upgrade.php
    BTW, if you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. It’s a great safety net.

    contact your theme developer. they will help you

    Thanks Tara !

    ————————
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    Moderator t-p

    (@t-p)

    You are most welcome ??

Viewing 4 replies - 1 through 4 (of 4 total)
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