How to unsubscribe?

  • Resolved metusalem

    (@metusalem)


    6 years, 11 months ago

    I can not see a place the user can unsubscribe his account when he is logged in?

    Whne I am logged in, the “Update Credit Card” section is in english even though the whole plugin is translated. Is it connected to Stripe somehow or how can I get this translated?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Jeremy Green

    (@endocreative)

    Is the user connected to a recurring subscription? A user can only a cancel a recurring subscription.

    Thread Starter metusalem

    (@metusalem)

    Ah, okay. No, I’m just in the free test mode now, so that explains it. Thank you!

    But if the user does not renew, then he will still have his account, right? So we manually have to delete it, to remove it completely. Is that correct understood?

    And what about my translation question?

    • This reply was modified 6 years, 11 months ago by metusalem.
    Plugin Contributor Jeremy Green

    (@endocreative)

    Yes, the user will still have an account. They will be expired though so their access will be the same as someone who isn’t logged in. If you want to remove them from the system completely you can delete their user account in the Users seciton in the admin.

    Thread Starter metusalem

    (@metusalem)

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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