How To Use Stripe Subscription Management with WooCommerce?

  • Resolved mykemetzger

    (@mykemetzger)


    6 years, 5 months ago

    Hi there – I have scoured the web and searched everywhere for some type of plugin that works with Stripe’s subscription plans API.

    I feel that maybe I am missing something obvious? I know there are thousands of people out there who run large and successful ecommerce stores, and there’s no way that they are managing their subscription customers through the backend of wordpress/woocommerce… right?

    I am wondering if anyone knows of a way to link *products* in woocommerce to preset *subscription plans* inside of Stripe?

    Thanks in advance for your help!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • In the docs it states about subscriptions
    https://docs.woocommerce.com/document/stripe/

    Thread Starter mykemetzger

    (@mykemetzger)

    Yes, I am aware of that. Please re-read my inquiry. I need a solution that works natively with Stripe’s subscription plans.

    Oh, sorry. My english isn’t so great.

    I was referring to this part from Stripe:
    Using the WooCommerce Stripe extension and WooCommerce Subscriptions, you can have multiple subscriptions in your WooCommerce store. It should be noted that WC Subscriptions and the WC Stripe extension don’t use Stripe’s Recurring Plan feature, but instead manage subscriptions in WooCommerce and use token billing for each recurring payment.

    Sorry if I misunderstand

    Thread Starter mykemetzger

    (@mykemetzger)

    No worries, thank you for your reply. Unfortunately, I need to be able to manage my subscriptions directly in Stripe.

    From having worked for Stripe, and forgive me it was a few years ago they won’t allow that. This is to avoid duplication.

    WooCommerce Subscriptions does not use the Stripe Subscriptions feature. Instead, it uses a Stripe Customer and Card token and controls the processing of recurring payments.
    This avoids any potential issues that could occur by trying to keep two copies of each subscription’s data in sync on two different systems (one in your store and one at Stripe). It also and makes it possible for Stripe to support all of WooCommerce Subscriptions’ features, like payment date changes, rather than only those the Stripe Subscriptions allows.

    Because of this, you will not see subscriptions created with WooCommerce in your Stripe Dashboard as Subscriptions. This does not mean recurring payments will not be processed. As long as your store is running correctly, recurring payments will be processed correctly and will show up in the Stripe Dashboard as Payments.

    Thread Starter mykemetzger

    (@mykemetzger)

    Okay thank you, I understand. However, it is a problem for me because all of the financial data for my business needs to be in Stripe so that I can see things such as my churn rate, recurring revenue, and so that I can pull reports etc.

    Thank you for your help anyway, I appreciate it.

    You’re welcome. Got it. Those reports should still appear in Stripe. If not you may be able to write a hook to send to Stripe. Good luck.

Viewing 7 replies - 1 through 7 (of 7 total)
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