• Resolved volkerforster

    (@volkerforster)


    In WooCommerce, when I am editing a product and press the Enter key, instead of saving my changes an annoying pop-up “Insert Form” appears. I did not change any settings in your plugin ever, but for a few months already, it nags my nerves whenever I am editing product details and just want to press Enter to save the changes.
    Please tell me where this can be turned off. It is intrusive and should never be there.

    Here is a screenshot:
    https://prnt.sc/-y_i5msmtQpg

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @volkerforster,

    Thank you for reaching out, and I apologize for the issue you’re facing.

    Please know that we have created a report about this issue, and our development team is actively working on it. Currently, it seems to be a conflict related to the Classic editor.

    To gather more details and confirm this, could you please share the information from WPForms > Tools > System Info (screenshot)? This will help us determine if the issue is related to other plugins.

    We appreciate your assistance, and I will reach out as soon as we have an update on the fix.

    Thanks!

    Thread Starter volkerforster

    (@volkerforster)

    ### Begin System Info ###

    — WPForms Info

    Pro: Nov 1, 2019 at 11:38pm (GMT)
    Lite: Sep 19, 2018 at 8:09pm (GMT)
    Lite Connect: Backup is not enabled

    — Site Info

    Site URL: https://universal-solder.ca
    Home URL: https://universal-solder.ca
    Multisite: No

    — WordPress Configuration

    Version: 6.5.5
    Language: en_CA
    User Language: en_CA
    Permalink Structure: /%postname%/
    Active Theme: Porto 7.1.10
    Show On Front: page
    Page On Front: #1 Electronic Online Store Canada for hobby and education (#143)
    Page For Posts: Unset
    ABSPATH: /home/709460.cloudwaysapps.com/scnkwqgkay/public_html/
    Table Prefix: Length: 5 Status: Acceptable
    WP_DEBUG: Enabled
    WPFORMS_DEBUG: Not set
    Memory Limit: 1024M
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, acf-disabled, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft, wc-backordered
    Revisions: Enabled

    — WordPress Uploads/Constants

    WP_CONTENT_DIR: /home/709460.cloudwaysapps.com/scnkwqgkay/public_html/wp-content
    WP_CONTENT_URL: https://universal-solder.ca/wp-content
    UPLOADS: Not set
    wp_uploads_dir() path: /home/709460.cloudwaysapps.com/scnkwqgkay/public_html/wp-content/uploads/2024/07
    wp_uploads_dir() url: https://universal-solder.ca/wp-content/uploads/2024/07
    wp_uploads_dir() basedir: /home/709460.cloudwaysapps.com/scnkwqgkay/public_html/wp-content/uploads
    wp_uploads_dir() baseurl: https://universal-solder.ca/wp-content/uploads

    — Must-Use Plugins

    error_reporting.php:
    pexlechris_adminer_avoid_conflicts_with_other_plugins.php:
    _WPHealthHandlerMU.php:

    — WordPress Active Plugins

    Admin Columns Pro: 6.4.10
    Advanced Custom Fields: 6.3.3
    Advanced Editor Tools: 5.9.2
    Advanced Order Export For WooCommerce: 3.5.3
    Advanced Shipment Tracking for WooCommerce: 3.6.8
    Allow Order Edit for All Orders: 1.1
    Bulk remove posts from category: 3.3
    Checkout Field Editor for WooCommerce: 2.0.2
    Classic Editor: 1.6.3
    Cost of Goods for WooCommerce Pro: 3.3.7
    CURCY – Multi Currency for WooCommerce: 2.2.3
    CURCY – WooCommerce Multi Currency Premium: 2.3.2
    Custom Order Status for WooCommerce: 2.4.1
    Custom WooCommerce Export: 1.14
    Database Management tool – Adminer: 2.2.2
    Disable Admin Notices Individually: 1.3.5
    Disable freeshipping based on user role: 1.0
    Discount Rules Core: 2.6.4
    Discount Rules PRO 2.0: 2.6.4
    Download Plugins and Themes from Dashboard: 1.8.7
    Elastic Email Sender: 1.2.17
    Elementor: 3.22.3
    Email Address Encoder: 1.0.23
    Essential Addons for Elementor: 5.9.25
    Facebook for WooCommerce: 3.2.5
    FS Poster: 6.5.9
    Google Analytics for WooCommerce: 2.1.5
    Hide Additional Information Tab: 1.0
    Import and export users and customers: 1.26.8
    Internal Links Manager: 2.5.1
    Maintenance Mode: 2.4.4
    MalCare WordPress Security Plugin – Malware Scanner, Cleaner, Security Firewall: 5.56
    Members: 3.2.9
    Min Max Quantity & Step Control for WooCommerce: 6.4
    Multichannel by CedCommerce: 1.0.0-dev
    Object Cache Pro: 1.21.1
    Payment Plugins for Stripe WooCommerce: 3.3.73
    PDF Invoices & Packing Slips for WooCommerce: 3.8.4
    PDF Invoices & Packing Slips for WooCommerce – Premium Templates: 2.21.8
    PDF Invoices & Packing Slips for WooCommerce – Professional: 2.15.10
    Popup Maker: 1.19.0
    Porto Theme – Functionality: 3.1.10
    Pretty Links: 3.6.7
    Product Feed PRO for WooCommerce: 13.3.4
    PW WooCommerce Exclude Free Shipping: 1.38
    Rank Math SEO: 1.0.223
    Rank Math SEO PRO: 3.0.66
    Sort WooCommerce Products in Cart and Order: 1.4
    Table Rate Shipping for WooCommerce: 2.29
    Trustpilot-reviews: 2.5.925
    UpdraftPlus – Backup/Restore: 1.24.4
    User Registration: 3.2.1.3
    WebP Express: 0.25.9
    WooCommerce: 9.0.2
    WooCommerce.com Update Manager: 1.0.2
    WooCommerce Backorders By User Role: 1.0.19
    WooCommerce Canada Post Webservice Method: 1.7.18
    Woocommerce netParcel Shipping Calculator: 3.0.0
    WooCommerce PayPal Payments: 2.8.1
    WooCommerce Smart Coupons: 8.4.0
    Wordfence Security: 7.11.6
    WP Activity Log: 5.1.0
    WPC Product Bundles for WooCommerce: 8.0.9
    WP Crontrol: 1.16.3
    WP External Links: 2.61
    WPForms Lite: 1.8.9.6
    WP Mail SMTP: 4.0.1
    WP phpMyAdmin: 5.2.1.13
    WP Rocket: 3.16.1.1
    WP Table Builder: 1.4.15
    WP Table Builder Pro: 1.4.15
    YellowPencil: 7.6.1
    YITH WooCommerce Wishlist: 3.35.0

    — WordPress Inactive Plugins

    Disable Media Sizes: 2.1
    JSM Show Post Metadata: 4.3.0
    Stock Sync for WooCommerce: 2.7.0

    — Webserver Configuration

    PHP Version: 8.1.28
    MySQL Version: 10.4.34
    Webserver Info: Apache/2.4.59 (Debian)

    — PHP Configuration

    Memory Limit: 3096M
    Upload Max Size: 200M
    Post Max Size: 200M
    Upload Max Filesize: 200M
    Time Limit: 1800
    Max Input Vars: 12500
    Display Errors: On (off)

    — PHP Extensions

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Installed
    Suhosin: Not Installed

    — Session Configuration

    Session: Disabled

    ### End System Info ###

    Thread Starter volkerforster

    (@volkerforster)

    Make sure the post is set to private. My system status information should not be public.

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @volkerforster,

    I apologize, but we do not have a way to make a post in this forum private.

    However, please note that the System Info should not reveal any information that could compromise your site.

    If you are uncomfortable with that information being public, please check if the Edit option is still available in your post, and remove that information. I have added the System Info to the report where the development team is working to resolve the issue.

    In case the Edit option is no longer available, you can contact the forum moderators and request them to remove the information.

    From the System Info shared, I can see you’re using the Classic Editor plugin. The issue may be due to the current conflict with that plugin, and we are actively working to resolve it.

    Also, it seems that you are using the paid version of WPForms. If you have an active license subscription with us, please feel welcome to submit a support ticket through the WPForms account dashboard. Our paid license includes email support.

    Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @volkerforster,

    I wanted to share some good news!

    This issue will be resolved in WPForms Lite version 1.9.0.

    I apologize as we do not have an ETA for when the new version will be released. However, I’ll send you a message as soon as it is available.

    Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @volkerforster,

    I have some great news to share! We’ve just released WPForms Lite 1.9.0.1.

    This new version resolves the issue with the insert form modal window displaying after clicking the enter key. If you’d like more details, you can check out the changelog here: https://www.ads-software.com/plugins/wpforms-lite/#developers.

    If you need any assistance with using WPForms Lite, please don’t hesitate to reach out.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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