HPOS compatibility issue

  • Resolved wizzzzard

    (@wizzzzard)


    4 months, 4 weeks ago

    There appears to be an issue with this plugin after upgrading to HPOS.

    With the plugin active, customers are unable to process their orders and we get this message in the log files:

    2024-06-28T07:57:18+00:00 ERROR Error saving order ID (no ID). CONTEXT: {“order”:{“refunds”:null},”error”:{}}

    Any help would be appreciated

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter wizzzzard

    (@wizzzzard)

    Update: I have just tested this on our staging site with a default theme and just WooCommerce, Stripe and Order Weight plugin installed with the same result

    Plugin Author Andreas Karman

    (@andreaskarman)

    Hi @wizzzzard,

    Thanks for error reporting. I will go through the HPOS compatibility issue today and make an update available as fast as possible.

    Andreas

    Plugin Author Andreas Karman

    (@andreaskarman)

    I have made progress in making the plugin HPOS compatible, though some issues remain. For now, I’ve updated the plugin to indicate its non-compatibility with HPOS. Hopefully, a compatible version will be released next week.

    whiteboxlabs

    (@whiteboxlabs)

    When will you switch to the new API? This is the only plugin still requiring the Legacy API…

    Nikita

    (@delfniki)

    Same issue, any update please?

    Plugin Author Andreas Karman

    (@andreaskarman)

    I faced some issues with the HPOS compatibility last time around, but are on my way to resolve these now. The HPOS supported version will be available during the next days.

    @wizzzzard @delfniki @whiteboxlabs

    Nikita

    (@delfniki)

    Perfect, thanks a lot and good luck!

    Plugin Author Andreas Karman

    (@andreaskarman)

    2.0 is now released which should fully support both HPOS and legacy mode. Thanks for your patience!

Viewing 8 replies - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.