HPOS is not supported

  • d-wp

    (@dvanrossum)


    2 months ago

    Hi there, first of all thanks for the great contribution with this plugin!

    I got a message in Woocommerce indicating the plugin is not compatible with the high speed order storage. Is this correct? I run this in compatibility mode myself and even them it seems VAT is not deducted anymore even when the VAT number is correct. Is there a solution for this?

    Thanks for your reply.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @dvanrossum,

    Thanks for reaching out.

    The EU/UK VAT manger plugin is compatible with HPOS since version 2.9.12. But could you please make sure you are using the latest version of the plugin (2.12.12), because we have also fixed some HPOS related bug there. Please let us know. Also please ensure that under the “Validation & Progress” section, the “Remove VAT for validated numbers” is also enable. If the issue persists, please let us know.

    Kind regards,
    Moshtafizur

Viewing 1 replies (of 1 total)
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