hreview-aggregate Errors – How do I change average and best ratings

  • Hello,
    I am hoping someone can help me… I have 70 plus 5 star reviews that my customers submitted. Problem is that everything looks great on my site, however I Google does not recognize my reviews in the local business pages.

    I have narrowed the problem down to the WP Customer Review does not show a complex-rating.
    Example:
    <span class=”rating”>
    <span class=”average”>0.0</span>
    <span class=”best”>0.0</span>
    </span>
    If I use the Google Developers Testing Tool
    https://developers.google.com/webmasters/structured-data/testing-tool/

    I can fetch and validate my pages. I can also, find the errors and make the corrections then re-validate to see if the changes worked.

    When I change the above <span class=”rating”>
    <span class=”average”>2.5</span>
    <span class=”best”>5.0</span>
    </span>
    The errors go away.

    NOW… Where or how do I make these corrections in my WP Customer Reviews Plugin? Any help would be greatly appreciated! Thanks in advance!

    https://www.ads-software.com/plugins/wp-customer-reviews/

Viewing 1 replies (of 1 total)
  • pburns

    (@pburnsporcelaintubscom)

    Are you trying to review product or business? For complex aggregate rating needs to be formatted in schema i.e. itemprop. I’ve helped several others for a small fee to generate the code for business. Let me know if you need more help. Paul

Viewing 1 replies (of 1 total)
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