• Resolved orsocapo

    (@orsocapo)


    Hi,
    I inserted a simple menu at the beginning of the post.
    On the categories page in the exerpt instead of the introduction text there is the HTML code of the menu.
    Any suggestions?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Rica V.

    (@ricav)

    Hi @orsocapo,

    Thank you for reaching out.

    To better assist you, could you please provide more details about the issue you are experiencing? Screenshots or a screencast using a tool like loom.com would be very helpful in understanding the problem accurately.

    I appreciate your cooperation and look forward to your response.

    Best regards,

    Thread Starter orsocapo

    (@orsocapo)

    Good morning,

    I apologize for the delay in replying.
    I had inserted a simple menu at the beginning of the post and in the category exerpt you can read the css code of the menu before the introduction of the post.
    That’s all
    Thank you for your kind support

    Plugin Support aracelil

    (@aracelil)

    Hi, @orsocapo.

    Upon inspecting the page URL provided, I am not seeing any HTML code present on the front end. Has the issue been resolved?

    If I am misunderstanding, please provide the exact steps to reproduce and/or screenshots demonstrating the issue so that we may better assist you.

    Kind Regards.

    Thread Starter orsocapo

    (@orsocapo)

    Thank you for your kind response.
    I moved the menu downside and the code it’s not displayed anymore but as you can see it’s now displayed the category name
    https://snipboard.io/DlbLsX.jpg

    Plugin Support Milos

    (@miloss84)

    HI there

    Thanks for contacting us and hope you are doing well and having a great day.

    Upon inspecting the your site, I was not able to reproduce the issue as shown in your screenshot where the custom code is showing in you excerpt

    Please refer to this screencast I made to show you how it looks on my end.

    May I ask has this issue been resolved from your end as well or is there something I am missing?

    If you are still experiencing this issue, could you send us a short screencast, demonstrating this issue and how we can reproduce it on your site, this way we can have a better visual understanding and see if there is something I missed checking this from my end?

    Looking forward hearing from you,

    Kind regards,

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘HTML Code on the exerpt’ is closed to new replies.