HTML form is broken

  • Resolved defxs

    (@defxs)


    1 month, 2 weeks ago

    Hello,

    With cleantalk anti spam activated my form on this page (and all other forms like this) are not working

    The redirecte to page isnt reached. When cleantalk is disabled it does work.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello @defxs,

    Please, send us the following for better understanding the cause of the issue:

    1. Your PHP version.
    2. Your CMS version (also, is it MultiSite or Single).
    3. The link to the cache solutions if you use any.
    4. Your webserver error log (it could be found in your hosting account).
    5. The link to the plugin you used to create your form.

    Waiting for your reply.

    Thread Starter defxs

    (@defxs)

    Hello,

    We are using a single site 6.7.1 core on php 8.0.
    We use WPRocket and CF, but its disabled by default when logged in. I am testing logged in. You can also use a query parameter.

    We have manually created a form with html since its from an external party.
    There are no error logs visible related to cleantalk.

    Kind regards,

    Mike

    Thread Starter defxs

    (@defxs)

    Note that the post method is going to an external source

    Thread Starter defxs

    (@defxs)

    The console is serving me this error:

    Uncaught TypeError: form.submit is not a function
    at HTMLFormElement. ((index):1631:14)
    (anonymous) @ (index):1631Understand this errorAI

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello @defxs,

    Thank you.

    Can you reach out to our support team so we can gather some more information from you concerning this issue? Please, create a private ticket:
    https://cleantalk.org/my/support/open

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    We’ve fixed this issue in our plugin. The necessary changes are in this version: https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip

    The fix will be included in the further version.

    So?I’m?going to mark this topic as “resolved”. If you have any further questions, you can start a new topic anytime.

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.